Courtyard by Marriott New Orleans Downtown Near the French Quarter

We really enjoyed this property and it’s easy walk to places we were going during our stay!

The staff were friendly and just amazing! Ernest provided great restaurant and site seeing suggestions. We had such a great experience.

The only things is they do not have a pool

The check in process is very long and tiring! I called to confirm if early check in was allowed, it was stated that yes and rooms will become available between 12:30pm-1:30pm. We arrived at 1:40pm and there were no rooms available. We continued to wait for hours after asking several times if a room was available! Each time it was stated that they were waiting on housekeeping and give them 10 minutes. With each time of asking, those 10 minutes turned into 3 hours and 30 minutes. We did not get a room until an hour after check in time. We received our room at 5pm. We could not cancel our stay because it was nonrefundable! The room was clean; however, the bed is very uncomfortable and hard and the door cabinet to the refrigerator would not close because it’s damaged. Also, there’s an area in the ceiling that needs to be fixed by the elevator on the 6th floor I’ll never stay at this location again.

The front desk staff is amazing! And that’s the end of my positive things to say. The lock on my door was broken. My toilet didn’t flush. My room was never cleaned until I asked for it on my last day. One day we lost water and I wasn’t able to shower after being outside in humidity all day.

Breakfast was excellent

Everything was up to par from the outside to the inside of the property.

Nice and quiet

Good overall

Room was big and clean hold 4 people easily