Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.6 / 10 Guest Rating

Grand Hyatt Indian Wells Resort & Villas

44600 Indian Wells Lane, Indian Wells, California, 92210, Indian Wells, US

Grand Hyatt Indian Wells Resort & Villas - main view

About the Property

Luxurious Spa Services and Golf Courses
Indulge in rejuvenating massages at the full-service spa and unwind on the pristine golf course with 9 outdoor swimming pools.

Culinary Delights and Relaxing Atmosphere
Savor Californian cuisine at Lantana while admiring the golf course view or opt for 24-hour room service. Enjoy a drink at the bar/lounge or poolside bar.

Convenience and Comfort
Benefit from complimentary wireless internet, exceptional concierge services, and spacious guestrooms with private balconies. Explore 88,000 square feet of event space for your gatherings.

Book your stay at Grand Hyatt Indian Wells Resort & Villas for a luxurious escape in Indian Wells.

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Free bicycles on site
Electric car charging station
Health club
Free WiFi
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 10:00 PM.Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. A car is recommended for transportation to and from this property. Guests can access their rooms with a mobile device.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

1 King Bed - Photo 1
1 King Bed - Photo 2
1 King Bed - Photo 3
1 King Bed - Photo 4
1 King Bed - Photo 5
1 King Bed - Photo 6
1 King Bed - Photo 7
1 King Bed - Photo 8
1 King Bed - Photo 9
1 King Bed - Photo 10
1/10

1 King Bed

1 King Bed550-sq-foot room with a balcony/patio Relax - In-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

51 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

King Room

Non-refundable
Room Only
20% OFF$650.4

$520.32

Includes taxes & fees

King Room

Non-refundable
Breakfast Included
20% OFF$736.09

$588.87

Includes taxes & fees
Two Bedroom Villa - Photo 1
Two Bedroom Villa - Photo 2
Two Bedroom Villa - Photo 3
Two Bedroom Villa - Photo 4
Two Bedroom Villa - Photo 5
Two Bedroom Villa - Photo 6
Two Bedroom Villa - Photo 7
Two Bedroom Villa - Photo 8
Two Bedroom Villa - Photo 9
Two Bedroom Villa - Photo 10
1/10

Two Bedroom Villa

1 King Bed and 2 Queen Beds1500-sq-foot room, located on the ground floor, balcony/patioLayout - 2 bedrooms, living room, and dining areaRelax - Fireplace; in-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Free local calls, double sofa bed, and fenced private yardComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

139 m2
Sleeps 8
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Two Bedroom Villa

Non-refundable
Room Only
20% OFF$1,626.99

$1,301.59

Includes taxes & fees
Penthouse Suite Pool or Golf View - Photo 1
Penthouse Suite Pool or Golf View - Photo 2
Penthouse Suite Pool or Golf View - Photo 3
Penthouse Suite Pool or Golf View - Photo 4
Penthouse Suite Pool or Golf View - Photo 5
Penthouse Suite Pool or Golf View - Photo 6
Penthouse Suite Pool or Golf View - Photo 7
Penthouse Suite Pool or Golf View - Photo 8
Penthouse Suite Pool or Golf View - Photo 9
Penthouse Suite Pool or Golf View - Photo 10
Penthouse Suite Pool or Golf View - Photo 11
Penthouse Suite Pool or Golf View - Photo 12
Penthouse Suite Pool or Golf View - Photo 13
Penthouse Suite Pool or Golf View - Photo 14
Penthouse Suite Pool or Golf View - Photo 15
1/15

Penthouse Suite Pool or Golf View

1 King Bed875-sq-foot room, located on the top floor, balcony/patio with golf course viewsLayout - Bedroom, living room, and dining areaRelax - In-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Free local calls, double sofa bed, and laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

81 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Penthouse Suite Pool Or Golf View

Non-refundable
Room Only
20% OFF$1,439.11

$1,151.29

Includes taxes & fees

Penthouse Suite Pool Or Golf View

Non-refundable
Breakfast Included
20% OFF$1,810.95

$1,448.76

Includes taxes & fees
Room, 1 King Bed With Sofa Bed, Accessible (Shower) - Photo 1
Room, 1 King Bed With Sofa Bed, Accessible (Shower) - Photo 2
Room, 1 King Bed With Sofa Bed, Accessible (Shower) - Photo 3
Room, 1 King Bed With Sofa Bed, Accessible (Shower) - Photo 4
Room, 1 King Bed With Sofa Bed, Accessible (Shower) - Photo 5
Room, 1 King Bed With Sofa Bed, Accessible (Shower) - Photo 6
1/6

Room, 1 King Bed With Sofa Bed, Accessible (Shower)

1 King Bed and 1 Double Sofa Bed550-sq-foot room, balcony/patio with resort views Relax - In-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Free local calls, double sofa bed, and laptop-compatible safe; free cribs/infant beds available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Wheelchair accessibleEco-friendly - Recycling bin and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

51 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

ADA King Room with Shower

Non-refundable
Room Only
20% OFF$515.5

$412.4

Includes taxes & fees

ADA King Room with Shower

Non-refundable
Breakfast Included
20% OFF$736.09

$588.87

Includes taxes & fees
Grand Suite - Photo 1
Grand Suite - Photo 2
Grand Suite - Photo 3
Grand Suite - Photo 4
Grand Suite - Photo 5
1/5

Grand Suite

1 King Bed and 1 Double Sofa Bed875-sq-foot room with a balcony/patio Layout - Bedroom, living room, and dining areaRelax - In-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Free local calls, double sofa bed, and laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

81 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Grand Suite

Non-refundable
Room Only
20% OFF$1,321.19

$1,056.95

Includes taxes & fees

Grand Suite

Non-refundable
Breakfast Included
20% OFF$1,409.39

$1,127.51

Includes taxes & fees
One Bedroom Villa - Photo 1
One Bedroom Villa - Photo 2
One Bedroom Villa - Photo 3
One Bedroom Villa - Photo 4
One Bedroom Villa - Photo 5
One Bedroom Villa - Photo 6
One Bedroom Villa - Photo 7
One Bedroom Villa - Photo 8
1/8

One Bedroom Villa

1 King Bed1098-sq-foot room, located on the ground floor, balcony/patioLayout - Bedroom, dining area, and sitting areaRelax - Fireplace; in-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Free local calls, double sofa bed, and fenced private yardComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

102 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

One Bedroom Villa

Non-refundable
Room Only
20% OFF$1,125.96

$900.77

Includes taxes & fees

One Bedroom Villa

Non-refundable
Breakfast Included
20% OFF$1,442.56

$1,154.05

Includes taxes & fees
Champion's Suite - Photo 1
Champion's Suite - Photo 2
Champion's Suite - Photo 3
Champion's Suite - Photo 4
Champion's Suite - Photo 5
1/5

Champion's Suite

1 King Bed and 1 Double Sofa Bed1100-sq-foot room with a balcony/patio Layout - Bedroom, living room, and dining areaRelax - In-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Free local calls, double sofa bed, and laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

102 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Champions Suite

Non-refundable
Room Only
20% OFF$1,251.23

$1,000.98

Includes taxes & fees

Champions Suite

Non-refundable
Breakfast Included
20% OFF$1,589.93

$1,271.94

Includes taxes & fees
1 King Bed with Golf View Deluxe - Photo 1
1 King Bed with Golf View Deluxe - Photo 2
1 King Bed with Golf View Deluxe - Photo 3
1 King Bed with Golf View Deluxe - Photo 4
1 King Bed with Golf View Deluxe - Photo 5
1 King Bed with Golf View Deluxe - Photo 6
1 King Bed with Golf View Deluxe - Photo 7
1 King Bed with Golf View Deluxe - Photo 8
1 King Bed with Golf View Deluxe - Photo 9
1 King Bed with Golf View Deluxe - Photo 10
1/10

1 King Bed with Golf View Deluxe

1 King Bed550-sq-foot room, balcony/patio with golf course views Layout - Separate sitting areaRelax - In-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

51 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

1 King Bed with Golf View Deluxe

Non-refundable
Room Only
20% OFF$537.38

$429.9

Includes taxes & fees

1 King Bed with Golf View Deluxe

Non-refundable
Breakfast Included
20% OFF$750.09

$600.07

Includes taxes & fees
1 King Bed with Pool Access - Photo 1
1 King Bed with Pool Access - Photo 2
1 King Bed with Pool Access - Photo 3
1 King Bed with Pool Access - Photo 4
1 King Bed with Pool Access - Photo 5
1 King Bed with Pool Access - Photo 6
1 King Bed with Pool Access - Photo 7
1 King Bed with Pool Access - Photo 8
1 King Bed with Pool Access - Photo 9
1 King Bed with Pool Access - Photo 10
1 King Bed with Pool Access - Photo 11
1 King Bed with Pool Access - Photo 12
1 King Bed with Pool Access - Photo 13
1 King Bed with Pool Access - Photo 14
1 King Bed with Pool Access - Photo 15
1/15

1 King Bed with Pool Access

1 King Bed550-sq-foot room, located on the ground floor, balcony/patioRelax - In-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

51 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

1 King Bed with Pool Access

Non-refundable
Room Only
20% OFF$562.4

$449.92

Includes taxes & fees

1 King Bed with Pool Access

Non-refundable
Breakfast Included
20% OFF$779.53

$623.62

Includes taxes & fees
1 King Bed with Accessible Shower - Photo 1
1 King Bed with Accessible Shower - Photo 2
1 King Bed with Accessible Shower - Photo 3
1 King Bed with Accessible Shower - Photo 4
1/4

1 King Bed with Accessible Shower

1 King Bed550-sq-foot room with a balcony/patio Relax - In-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Wheelchair accessibleEco-friendly - Recycling bin and LED light bulbsNon-Smoking

51 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

1 King Bed With Ada Shower

Non-refundable
Room Only
20% OFF$449.61

$359.69

Includes taxes & fees

1 King Bed With Ada Shower

Non-refundable
Breakfast Included
20% OFF$646.91

$517.53

Includes taxes & fees
Penthouse Suite - Photo 1
Penthouse Suite - Photo 2
Penthouse Suite - Photo 3
Penthouse Suite - Photo 4
Penthouse Suite - Photo 5
Penthouse Suite - Photo 6
Penthouse Suite - Photo 7
Penthouse Suite - Photo 8
Penthouse Suite - Photo 9
Penthouse Suite - Photo 10
Penthouse Suite - Photo 11
Penthouse Suite - Photo 12
Penthouse Suite - Photo 13
Penthouse Suite - Photo 14
Penthouse Suite - Photo 15
1/15

Penthouse Suite

1 King Bed875-sq-foot room, located on the top floor, balcony/patioLayout - Bedroom, living room, and dining areaRelax - In-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Free local calls, double sofa bed, and laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

81 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Penthouse Suite

Non-refundable
Room Only
20% OFF$1,649.86

$1,319.89

Includes taxes & fees
1 King Bed with Pool View - Photo 1
1 King Bed with Pool View - Photo 2
1 King Bed with Pool View - Photo 3
1 King Bed with Pool View - Photo 4
1 King Bed with Pool View - Photo 5
1 King Bed with Pool View - Photo 6
1 King Bed with Pool View - Photo 7
1 King Bed with Pool View - Photo 8
1 King Bed with Pool View - Photo 9
1 King Bed with Pool View - Photo 10
1/10

1 King Bed with Pool View

1 King Bed550-sq-foot room, balcony/patio with pool views Relax - In-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

51 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

1 King Bed With Pool View

Non-refundable
Room Only
20% OFF$499.78

$399.82

Includes taxes & fees

1 King Bed With Pool View

Non-refundable
Breakfast Included
20% OFF$705.85

$564.68

Includes taxes & fees
Two Bedroom Villa with Premium Outdoor Terrace - Photo 1
Two Bedroom Villa with Premium Outdoor Terrace - Photo 2
Two Bedroom Villa with Premium Outdoor Terrace - Photo 3
Two Bedroom Villa with Premium Outdoor Terrace - Photo 4
Two Bedroom Villa with Premium Outdoor Terrace - Photo 5
Two Bedroom Villa with Premium Outdoor Terrace - Photo 6
Two Bedroom Villa with Premium Outdoor Terrace - Photo 7
Two Bedroom Villa with Premium Outdoor Terrace - Photo 8
Two Bedroom Villa with Premium Outdoor Terrace - Photo 9
1/9

Two Bedroom Villa with Premium Outdoor Terrace

1 King Bed and 2 Queen Beds1500-sq-foot room, located on the ground floor, balcony/patioLayout - 2 bedrooms, dining area, and sitting areaRelax - Fireplace; in-room massage availableInternet - Free WiFi 50+ Mbps Entertainment - 65-inch flat-screen TV with premium channels and pay moviesFood & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Free local calls, double sofa bed, and fenced private yardComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Recycling bin and LED light bulbsNon-Smoking

139 m2
Sleeps 8
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerBathrobeDesk

Two Bedroom Villa With Premium Outdoor Terrace

Non-refundable
Room Only
20% OFF$1,877.5

$1,502

Includes taxes & fees

Guest Reviews

8.6
Excellent300 verified reviews
AI Summary

Guests highly rate the great pools and frequently praise the family-friendly atmosphere.

Categories

Cleanliness8.3
Service9.1
Location8.8
Room Quality8.8
Amenities9.0
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

M
Maria
Verified booking
family
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

*******Parking not included for Guest.

Helpful?
E
Evelyn
Verified booking
family_with_children
Standard Room
Stayed in Sep 2, 2025

"Excellent"

8.0

Great family friendly place. Hidden fees including resort fee and daily parking

Helpful?
S
Stefka
Verified booking
family_with_children
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

The barbecue wasn’t clean and had some leftovers, that’s why I am leaving 4 out of 5 for cleanliness, but everything else was spotless. We really enjoyed our stay!

Helpful?
A
Amy
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

This was my second time visiting this resort, the first time without childre. Enjoying the adult only pool was very nice, pool service was excellent!

Helpful?
A
Angelica
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

Amazing place to spend with the kids

Helpful?
A
Angela
Verified booking
Standard Room
Stayed in Sep 1, 2025

"Pricey!!!!!"

6.0

Hotel was a little pricey. $19 drinks that were not very good. Margaritas with no flavor. Pool area was great!!! Lazy River well worth it. Self parking should have been more reasonable. $32 per night for self parking was a lot- especially during the week when the hotel is empty! Most hotels charge less than $25 to park your own car in the heat.

Helpful?
L
Lili
Verified booking
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0

Everything was good

Helpful?
S
Seth
Verified booking
Standard Room
Stayed in Aug 30, 2025

"Exceptional"

10.0

Beautiful hotel, very family friendly. Water slides were the best part. Very friendly staff all around. We will definitely be back.

Helpful?
A
Alexandra
Verified booking
Standard Room
Stayed in Aug 28, 2025

"Exceptional"

10.0

Loved our stay, will definitely be back.

Helpful?
R
Rebecca
Verified booking
partner
Standard Room
Stayed in Aug 27, 2025

"Good"

2.0

I have concerns regarding my recent stay at Hyatt Palm Springs on 8/26-8/27/25. While I was looking forward to a relaxing visit, the service experience in the hotel’s restaurant was disappointing and inconsistent with Hyatt’s reputation for hospitality. On multiple occasions, my food order was incorrect, and when I asked for it to be corrected, the staff responded with unprofessional attitude instead of courtesy. When I raised these issues with the hotel manager on duty, the response I received was dismissive and lacked empathy. I was made to feel as though my concerns were not valid.

Helpful?