Studio 6 Irving, TX – DFW North

Disgusting

There was nothing good about this property. To start, the photos that I saw online for the room I rented had nothing to do with the room I got. When I went in the room (Room 303), there was no power, and the phone and tv didn’t work. We went to the front desk and requested another room and they told me that there were no other rooms, that we had taken the last room. They said they would send maintenance, but my guest and I were already upset, and I also saw maintenance moving furniture from another room into Room 303, so we went ahead and got a room upgrade. When we arrived at our new room (Room 219), there was power, but none of the amenities that the upgrade included worked. The bathroom door was broken, it took 4-5 tries just to close it. The dresser was also broken, we were only able to use the first one since the bottom two were stuck, and the first one didn’t close all the way. The coffee maker didn’t work, and the stove was missing both handles, so we weren’t even able to use it. The cups provided to us in the property were dirty and dusty. The water that came out of the kitchen sink had a weird smell to it and the entire property smelled weird. The phone cable was disconnected and didn’t work even when reconnected. There were no blankets in the room, and when we asked the front desk, they said that someone else had taken the last one. There were also no hangers in the room. And there were roaches all over the property. There was also construction in the parking lot.

Pedimos un cuarto con dos camas y más bien fue un departamento con dos baños, eso estuvo excelente; y a muy buen precio Las instalaciones no son nuevas, pero para pasar la noche para tomar un vuelo temprano, es funcional

There were cockroaches all cover and they wouldn’t even give us a refund!

When we made the reservation, we booked a room with a king bed & kitchenette. At the front desk, the man working says our reservation is for a normal king bed, no kitchenette even though I could clearly see on the reservation that wasn’t true. Also, he said the price on our room was because the room doesn’t include WiFi which I didn’t see anywhere on the website when I booked, unless I missed it in the fine print. Lastly, the room looked NOTHING like the pictures being advertised & was very outdated & cramped.

Customer service was excellent and helpful

Reasonable for the price if you need to stay

Already sent my review in and it’s not great

Fue una experiencia muy mal , desde que llegué tuve problemas con la reservación , tuve que volver a pagar porque el hotel no tenía la reservación de hoteles.com,hubo fallas. las recámaras estaban muy sucias , las toallas tenían cabellos de personas , no había shampoo ni jabón en el baño, el vidrio de la habitación está roto y todo en general muy sucio . Fue mala experiencia .

It's nice no problems