Fairfield by Marriott Mission Viejo Orange County

The only reason I gave the are around a 3 is because it’s under construction

The room is very clean and nice. Breakfast was also very good. The hotel is just a bit awkward with no sidewalk out of it, and the cleaning/washer area for the hotel staff being right next to elevators. The staff that attended me was in training so it took awhile to check in and that is okay but then they took over a week to initiate my security deposit return, so that wasn’t great.

Our stay was awful! NEVER accept room 224! It is next to the elevator shafts which make noise almost all night, it is next door to the housekeeping storage closet which is used by the staff starting very early and they door is constantly being opened and closed and if they drop anything on the non-carpeted floor, it echoes into room 224. Then, the hotel was renovating outside by the pool and room 224 is right above the pool and in our case, the construction crews started at 7am breaking forms loose from the concrete poured the previous day - heck, they might as well have been right in our room! The staff was apologetic, but excused themselves from daring to make any reasonable recompense. I will never stay here again and my opinion of Marriott properties is beginning to dwindle with each passing day that I don't hear a response from the general property's general manager - who seems to care less than does his staff.

Great stay!

Very nice and clean.

The AC was loud with a ramping up noise like a jet plane and then suddenly it would make a loud clicking off noise then start all over. I finally had to turn it off and was sweating the rest of the night. There was no warm water or pressure in the morning

Breakfast was self serve but much betterthanaverage- eggs. sausage, waffle, toast, fruit, cereal, juice, ets. Decent coffee.

Only one cup of coffee in the room for very early risers which I am. No bar.

Location

Not much choice with breakfast

The beds were amazing and super comfortable