New Haven Village Suites

Love

Didn't like when they thought we were having a party

Not much. I did like the use of the in suite kitchen.

The place needs a serious update. They say Breakfast is included, no breakfast. The rooms are lacking some of the things mentioned in the ad. The photos are outdated. The photos are not current. No working fireplaces.

Nothing.

The room smelled like smoke. There were people hanging out in the parking lot smoking. The place is closing Monday and all the tenets needed to leave by Monday. It was like low income housing. We canceled our stay and went down the street to the Marcel, which was lovely.

Location was good. While there is nothing walking distance it is just a short drive to downtown. People in office seemed nice and switched our room right away when first one was not ready. Any issues we had were not to do with staff. And had it not been the last night we were there, I am sure the would have tried to give us a new room if it was available.

The grounds are not smoke free and our last night someone was smoking **t outside and it FILLED our room ALL night. The AC was not working but could not open the patio door for air because of the smoke. Also patio door didn't latch/lock and only "locked" with a bar crossed it.

There were clean towels, at least.

This property was not as advertised. It is getting ready to close and has not been maintained. Dirty carpet, peeling paint in shower, no breakfast and lobby area was unavailable even to have a conversation with a friend.

The property is about to close down, no amenities, no clean sheets, dirty rooms, non functioning furniture and horrible noices as well as an instant feeling of unsafety. Thank you Booking.com for this remarkable scam.

The property is about to close down, no amenities, no clean sheets, dirty rooms, non functioning furniture and horrible noices as well as an instant feeling of unsafety. Thank you Booking.com for this remarkable scam.

The size of room and that it had everything needed including appliances and cooking wear.

Great location

Booked for 3 people. Sofa bed was not usable, very dirty so we had to find another booking for the 3rd person

I guess the fact that I didn't get bedbugs is a plus.

Cigarette smells, floor was wet, staff weren't helpful, fold out couch mattress looked like a murder scene with cigarette burns.