Comfort Inn Greenville - Haywood Mall

This location is really a great near the mall in different stores.

Cost-effectively for your buck

DO NOT LEAVE ANYTHING OF VALUE IN THE ROOM!!! I had a family ring that was accidentally left inside my room. When I returned, it was gone! I reported to the management, and the response was "I'm not responsible for stolen items." My response was, then stop hiring criminals who take from guests! Please think twice before staying here!

Clean, nice rooms, great staff, great location

Good location, maids helpful, facility clean

I booked this hotel three rooms specifically so that my kids could swim in the pool during our four night stay. States that the pool is open from May to September but the pool was closed. Sunny, warm weather outside and boiling hot hallways inside. Arrived I hope the air conditioning was broken in the whole hotel because the hallways were so hot. My room was hot as well but cooled off after a few hours when I turned on the AC in the room, it had not been done in advance, but it did work. Pool was clean and the pumps were running. It looked nice. There was music playing and outdoor speakers, but they remain closed for the entirety of my state. The staff gave different reasons for why it was closed, which seemed deceptive first they said it was because of rain the previous day and it had not yet been opened but I think they just told me that because they thought I was going to check out and when they found out, I was gonna be there for a few more days. They said well it hasn’t opened yet and the manager has to decide when it opens. I was transferred to the manager’s phone line several times. It rang three times and then hung up with no answer or opportunity to leave a message. I left my name and phone number at the front desk for the manager to contact me and did not hear from him throughout my stay or even after my stay.. employees, finally said that Liverpool might not open until later in the month and only the manager could do that no one else had the authority to make that decision. Rooms were very cramped and at several points I felt like I was climbing over the dust chair to get around the bed to where I could hang up my clothes. Natalie was the manager, totally absent and unresponsive, but customer service was largely dismissive and kept putting me off of the wait-and-see attitude. None of the problems were solved during my stay and despite their hundred percent satisfaction guarantee, I was not able to receive any acceptable compensation.

everything

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How it's really in the cut

The price..and I'm still waiting on my $100 deposit back