Hyatt Regency Sacramento

The beds were very comfortable, noticed some stains on the sheets but they were washed, the room itself is nice and the check in was very easy and enjoyable. I prefer not to walk in that area, the restaurants nearby are awesome but I didn't feel safe walking to them even though they are close by. The showers are a bit outdated (look older than I am) but they function very well. Minifridge is miniscule, I wish I could have stored snacks in there. The restaurant in the hotel was awesome and so was the staff. I basically heard all the noise happening outside despite being on the 13th floor. Very good elevators and the parking was decent if not pretty expensive. I would visit again though.

Nice bar

The check-in experience at this hotel was impeccable. The room we were given had an upgraded view of the capitol and the park, which was lovely. The layout of the pool provided little pockets of privacy using landscaping and architectural features. The "star of the show" on this trip was Tyler in the Regency Lounge. He treated us with professionalism and made sure our experience in the lounge was top notch. This was our first time at the Sacramento location. We will definitely return.

👏👏👏👏👏👏

The property although being clean is totally dated and needs to be upgraded from the 1990’s. I stay there once a month or more, but it is depressing because it’s just SO OLD. I will be at the Grand Hyatt in 2 weeks in Kauai. Although that is Olson getting old I still love visiting.

Fabulous service from the moment we drove up. From the valle, to easy check-in. Clean beautiful rooms. Restaurant service and food. Will be back for sure.

Customer service was horrible, I was ignored twice, while the staff was helping others that had came after me and when there was no one else in line that’s when I was helped. I told the employee that they skipped me twice and all she can say was “what can I help u with” she totally disregarded what I said. I will not be staying at this hotel anymore with this type of customer service.

The room was nice, bug and clean. The general condition of the rest of the hotel was not so great. It needs cleaning and maintenance to be nicer.

Nice, would stay again. Restaurant was a little pricey but good.

Area around the stairwells near the street were smelly. TV in the room was outdated and could not get linked to Netflix or any other apps. Asked for housekeeping to come in the evening but they came and knocked in the morning as well. Breakfast not available for non member guests. On busy weekends the pool could use more shade seating.