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9.2 / 10 Guest Rating

The Metcalfe Hotel

123 Metcalfe Street, Ottawa, Ontario, K1P 5L9, Ottawa, CA

The Metcalfe Hotel - main view

About the Property

Upscale Hotel in the Heart of Ottawa
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Enjoy a meal at Cocotte or take advantage of the hotel's room service. Full breakfasts are served on weekdays and weekends for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Meetings and Events The hotel has 6 meeting rooms available. Comfortable Rooms with Premium Amenities Relax in one of the 108 air-conditioned rooms featuring minibars and flat-screen TVs. Stay connected with complimentary wireless internet and enjoy cable programming. Your pillowtop bed comes with down comforters and premium bedding. Explore Ottawa's Attractions Experience famous landmarks just minutes away, including Parliament Hill and Confederation Park. Book now for a luxurious stay at The Metcalfe Hotel.

Facilities & Amenities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional255 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.4
Service9.4
Location9.9
Room Quality8.9
Amenities8.9
Value for Money8.9
Food and Beverage9.4
Overall Experience9.6

Select topics to read reviews

A
Alyssa
Verified booking
friends
Standard Room
Stayed in Jul 14, 2025

"Exceptional"

10.0

Great location!

Helpful?
P
Philippe
Verified booking
partner
Standard Room
Stayed in Jul 13, 2025

"Exceptional"

10.0

The large atrium was beautiful with ample seating for lounging. The Cocotte Bistro had a fantastic brunch and all of the hotel staff were amazing and ensured a pleasurable stay while accommodating our many requests .

Helpful?
S
Susanne
Verified booking
family
Standard Room
Stayed in Jul 13, 2025

"Excellent"

8.0

They had a nice desk area and hardwood floors. The lobby area was bright and comfortable too.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 12, 2025

"Noise an issue"

6.0

We had high hopes for our stay at the Metcalfe & it definitely had pros and cons. The lobby is stylish and a nice spot for a drink. The light filled space is modern and stylish, but I definitely can understand people's complaints of having a room facing it. The location is good and we found it a decent spot to be based for walking. The room was a good size and the beds comfortable with amenities such as an iron & coffee maker. The restaurant food was good but had limited options - it was various egg dishes or Greek yogurt for breakfast. The pros ... 1) the shower is awkward. It's hard to reach in and turn on without spraying yourself in the face and leaked water very easily. No bathtub. 2) I was awoken at 5am to brawling club goers ... there was then a steady stream of intoxicated people waiting on Ubers talking loudly outside our window until 7am. Needless to say I was not amused. Thursday night we didn't hear noise but Friday night this was an issue so perhaps it's a weekend problem? Seems like the hotel and club could work together to ensure club goers kept noise down on the street ... perhaps a sober bouncer reminding people to keep voices down? Wish I'd seen warnings of the noise - it's definitely not a hotel for light sleepers!

Helpful?
D
Danijela
Verified booking
Standard Room
Stayed in Jul 12, 2025

"Exceptional"

10.0

Great place!

Helpful?
J
Jingyu
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

Good and clean

Helpful?
R
Richard
Verified booking
Standard Room
Stayed in Jul 8, 2025

"Exceptional"

10.0

Great place but they neglect to tell you that there is only Valet Parking at $47.00. I was NOT happy.

Helpful?
M
Maria
Verified booking
friends
Standard Room
Stayed in Jul 8, 2025

"Exceptional"

10.0

Excellent service, nice rooms, very good restaurant.

Helpful?
E
evelyne
Verified booking
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

A

Helpful?
M
Mike
Verified booking
partner
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

Very comfortable bed, excellent food in the restaurant, especially the Crème Brûlée and friendly staff!

Helpful?
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