The Metcalfe Hotel

I love staying at the Metcalfe!! The staff is always so friendly and helpful. Waking distance of the all the best attractions

Great location and nice staff.

👍

This was a very nice hotel, conveniently located in a nice neighborhood. Really comfy lobby & good breakfast at their restaurant. The room was spacious & bed was comfortable. My only problem came with the A/C. It worked well - maybe too well. My mouth & throat really dried out and I woke up during the night completely dried out. Now this may be specific to me as I take a med that dries me out some. However, I never woke up elsewhere feeling this bad. The next night, with the A/C much lower, it was better.

Nice hotel, friendly staff, fun games room and nice seating areas in the lobby

It was just ok there isn't anything amazing about it

Our overnight stay didn’t disappoint. We have stayed at this hotel previously and we appreciate the hotel’s location, rooms and service. Breakfast at the restaurant was also excellent.

The hotel had a leak which was not their fault but as a result the lifts were out of action with one remaining out of action for the entire stay. The hotel were using dehumidifiers the whole trip which were noisy and given the rooms look out over the lobby, you could not escape the noise. No discount or apology was offered and we found the staff to be rude and unhelpful. We loved Ottawa and found those outside the hotel much more helpful!

great service, easy check in, front desk and valet personnel outstanding service

It was clean and well maintained