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9.2 / 10 Guest Rating

The Metcalfe Hotel

123 Metcalfe Street, Ottawa, Ontario, K1P 5L9, Ottawa, CA

The Metcalfe Hotel - main view

About the Property

Upscale Hotel in the Heart of Ottawa
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Enjoy a meal at Cocotte or take advantage of the hotel's room service. Full breakfasts are served on weekdays and weekends for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Meetings and Events The hotel has 6 meeting rooms available. Comfortable Rooms with Premium Amenities Relax in one of the 108 air-conditioned rooms featuring minibars and flat-screen TVs. Stay connected with complimentary wireless internet and enjoy cable programming. Your pillowtop bed comes with down comforters and premium bedding. Explore Ottawa's Attractions Experience famous landmarks just minutes away, including Parliament Hill and Confederation Park. Book now for a luxurious stay at The Metcalfe Hotel.

Facilities & Amenities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional255 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.4
Service9.4
Location9.9
Room Quality8.9
Amenities8.9
Value for Money8.9
Food and Beverage9.4
Overall Experience9.6

Select topics to read reviews

S
Siyu
Verified booking
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

10.0

The room was clean and comfortable, and the staff members were helpful and friendly.

Helpful?
A
Alex
Verified booking
Standard Room
Stayed in Oct 1, 2025

"Charged me for something i didnt have"

2.0

They charged me £20 for a tequilla from the minibar that i did not take. I never take things from the minibar and am outraged at this mistake.

Helpful?
T
Trystan
Verified booking
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0

Your hotel was so beautiful and all the staff was very nice

Helpful?
W
Wayne
Verified booking
Standard Room
Stayed in Sep 30, 2025

"Excellent"

8.0

Convenient location

Helpful?
B
Brian
Verified booking
partner
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

The Metcalfe is a wonderful property only steps away from everything downtown Ottawa has to offer. In addition to our spacious, tastefully appointed room, unbeknownst to us, the hotel charged our EV. When the valet brought our car to us on check-out it was fully charged and ready to go! Being a gifted critic I can usually find something that did not satisfy but at this well managed hotel everything was exactly the way we like it!

Helpful?
T
Terry
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Clean room, great service

Helpful?
H
Helena
Verified booking
partner
Standard Room
Stayed in Sep 29, 2025

"Good"

6.0

Loud music from a bar outside the hotel persisting until 6:00 am … and loud patrons loitering on the sidewalk. Impossible to sleep.

Helpful?
B
Brigitte
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Excellent"

8.0

Everything was great with my stay, except they charged to my credit card à minibar item I did not consume, good thing au checked my credit card, otherwise I would have not known. I called back and they promised to return the charge to my credit card

Helpful?
T
Tara
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

2nd time here love the hotel great location only up grade is the gym needs better equipment

Helpful?
C
christina
Verified booking
family
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

Everyone was friendly and helpful. The rooms were very nice.

Helpful?