Baymont by Wyndham Willow Park

My daughter and i stayed here from march 21st through the 23rd. We got in late Friday night and wanted to crash. Room looked just okay at first but the thermostat on the heater/ac unit wouldnt work, so it kept telling me its controled tlby the wall thermostat but there was no wall therm.thermostat. ao once you turned it on there was no way to comtrol it. You either froze or sweated all night. There was no smoking but someone ripped the smoke detector out of the ceiling and stuck it in the night stand drawer along with the room phone. The night stand had cigarette ashes in it. The tub was filthy with dirty towels left in the room. The toilet was dirty and the refrigerator was also rusted on the outside. The office didnt seem to care and wouldn't put us in another room. Breakfast Saturday morning was a gallon of milk with cereal even though they had waffle makers. They did have waffles sunday morning though, but no butter. Oj machine was out of order.

In general I was satisfied with the service at the reception desk and my room: there was no bed bugs, no smell of smoke or cleaning chemicals, I wanted bath tub with hot water -that’s all I needed. Cannot give 5 stars cause the room needs to be repaired (lots of small scratches, patches, holes, cracks around, needs fresh painting) and I had someone’s old dirty towel hanging on the door when I checked in.

Dirty & staff was not friendly

The heater doesn't want to work properly and there is a large gap around the door

I asked my room to be cleaned again due to the bathroom shower being really dirty and not washed also the carpet in the room was dirty even after I requested it to be cleaned or vacuumed

It's all good

I like your staff they're really good I don't like we don't have a microwave and the ice machine is broke

This place was terrible.

The staff was really nice and it was really quiet I like that

Very old and run down property.