Comfort Inn Alton near I-255

Desk staff seemed nice.

The property was old and not well maintained. The halls were dark. Was a little scary, not sure if that was due to the location.

HORRIBLE! Christina the front desk manager is crazy and extremely rude! Doesn’t know what she’s doing and threatened to call the police because I was upset you didn’t have the room that I booked and she had no idea why??!! Don’t stay here !

Staff were friendly and courteous and very helpful. The room was very comfortable. However the swimming pool was out of order/closed yet I was still charged full price and not informed of this ahead of time. Also (a minor inconvenience) if you want to watch tv while relaxing in the room, it takes forever to change the channel and/or find out what is showing on any of the channels because you have to spend many minutes using the arrow keys on the remote slowly going up or down the channels to find the guide channels. Truly ridiculous how long changing the channel takes.

It sucked that the pool was not avaliable and not finding out until we checked in.

Nice last minute stay after having to switch hotels.

The pool was out of order and gross. Bedspread had dirt on it, place in general was not very clean, the milk was rotten in the morning and it wreaked of weed. This place can work in a pinch, but it's past its prime and is clearly dying.

The rooms were terrible and nasty! The carpet and chair had a sticky film on it. The bathtub was awful!! It stunk. I will not go back tobtuat location again.

Great overall experience