Clementine Hotel & Suites Anaheim

The staff were lovely, room ok, location fantastic! Easy walk to the parks.

The pool was closed for renovations which we were not told about prior to our visit. If we had been notified we would have cancelled within the free cancellation time, in June in California, not having a pool and not organising access to a neighbours pool is unacceptable. We had planned out first day as a pool day so had to spend an additional $120 to visit a pool at the hotel across the road. I would have preferred to stay there. The hot water in the room was temperamental and the safety lights you can't turn off were ridiculously bright. We won't stay here again.

I love the breakfast and space for familia!

That the pool was drained and I was not notified prior to arriving! When I booked it never said the pool was not working! Also the bed blanket had pee and was not changed. I was shocked that this happened because I have stated many times and every time the sheets are clean. This was embarrassing as o invited my cousin and it was her bed.

We stayed there before property was great clean

The sweets were great property was clean. The only thing the pool wasn’t working.

とても清潔です。また部屋も適度に大きく使いやすく狭さも感じませんでした。 キッチン、食洗機、ベッド、周りの音　全て満足です！

食洗機の洗剤はありましたが、食器を洗う洗剤などがないのと、食器の数が少なかったです。

The only good thing about the hotel is the location. But there are other hotels nearby- go there instead.

Clementine staff were unfriendly and would stay in a back room rather than the front desk. As they would come out of the backroom they acted like you were bothering them. It should be noted, they do not have a working pool. When asked about it the staff acted like it was my fault for not seeing the notices online before booking and told us to go to pay for the waterpark at Great Wolf Lodge if we wanted to swim. I was so put off ny his response I double checked the website and then showed the same individual the website that advertises the pool in multiple places with no warnings. The guy was flustered, stated he couldn't do anything about it, and then said we could use a pool at a nearby hotel from 9-5. I don't know what he thought we wanted but it was a crazy response. It was upsetting that he blamed us, and then once confronted with information to the contrary he threw out the information about the neighboring hotel. Why not offer that at first. Lastly we stayed in the 1700 building- there was an awful smell throughout the unit that I can only compare to the chemicals used in porta potties. The water literally stinks and was disgusting to brush your teeth with. Overall I will never return to Clementine and do not recommend anyone go there.

Distancia y apoyo para el check in ya que mi vuelo llegó un poco temprano

Quizá solo sus colchones de el sofá cama están muy incómodos para los que les toca esa área

Close to Disney

Pool was done

Excellent location to Disney Park. It is within walking distance but we did end up using uber. Great breakfast and super friendly staff.

Website could have been updated a little. There is no City run shuttle service anymore so uber or Lyft is only option for transportation to park. Its was $10 each way. The website states $350 security deposit but they only changed $100. The pull out sofa in living room was all springs. The sheets/linens on pull out were clean but sofa bed itself was dirty.