Arcadia Beach Resort Pattaya

Swimming

Staff

Roof top pool is good. Market opposite the complex serves good food.

No staff on site, needed to phone on arrival which is hard with no phone. Very small, no cleaning or fresh bedding or towels. Took a deposit off us but then no staff on site to get it back.

The best thing about this property was the variety of the swimming pools and the Blu Restaurant next to the pool, which served great Wagyu burgers.

The main problem that we had when we arrived is that we were put into a different apartment, which was obviously sub-standard to what was advertised on the booking website. The apartment was smaller and very uninviting, compared to the one advertised. Also, the biggest problem was the vibration coming from the A/C condenser on the outside of the building, made it impossible to sleep on my first night. In the morning, I demanded that we be moved to the apartment that we originally booked and we were shown the actual apartment that was in the pictures on the booking website. However, even though this was the same apartment from the website, the quality of the furnishings was definitely not the same as we were lead to expect from the advert, since the seams on the sofa were split, the sheets on the bed were to small, the safety boxes did not work and had to be replaced (even then, they were too small to even put an iPad inside). It was only after I complained in the morning, by doing a comparison of the apartment with the pictures from the advert, that we were moved. These comparison pictures are shown below.

The pool

The staff, how they spoke to us treat us and tried to scam us of our money, very rude ignorant and arrogant

Nathing

Owner Staff No cleaning every day

I loved the swimming pools, the gym and the restaurant.

I didn’t like how the apartment isn’t well kept. The bathroom was fairly dirty and the balcony too.

The location and facilities

Room was quite small