Econo Lodge Norfolk Airport

Room smelled and dirty used towels on racks. Not sure if it was cleaned

STAY AWAY! Rooms are dirty , bedding was stained. They only provided a bedspread no top sheet even when asked. One bar of soap and towels were tinted brown and not fit for humans. The owner doesn't care. He said he does only what the franchise requires. But customer service said bedding is not up to their standard. Also unsafe conditions with people grilling on charcoal in front of the room doors.

Bedsheets and towels were stained and had hairs under the blanket, bathtub and sink had hair and trash in it.

Staff member demanded cash with the statement of the card machine needing to be replaced. Staff was super rude.

Read the reviews and avoid this place. I made the mistake of thinking “how bad could it be?” ROACHES - tons of them. Many sizes. Absolutely disgusting. Terrible smoke smell in the room, the floors were dirty and there were cigarette burns on the sheets and stains on the bedding. The bathroom didn’t look like it had been cleaned. Avoid at all costs.

"I recently had a distressing experience at a hotel that fell short of basic cleanliness and maintenance standards. Upon entering my room, I was dismayed to find evidence of poor housekeeping, including a significant cockroach infestation and visible signs of drug paraphernalia on the floor. Furthermore, the toilet was malfunctioning and refused to flush, exacerbating the unsanitary conditions. The bedding was also in disrepair, with noticeable burn holes on the blanket. When I attempted to address the issue with the hotel staff, I was met with confusion and a lack of transparency regarding payment procedures. Despite having paid for my stay online via credit card, the staff member at the front desk claimed that my payment had not been processed and demanded that I pay in cash or via Cash App. This was particularly perplexing given that both my bank and the booking platform confirmed the successful transaction. The situation escalated when I was subsequently locked out of my room and forced to vacate the premises, leaving me with no choice but to relocate my belongings. Although the booking company has since initiated a refund, the processing time of 5-7 business days has left me without accommodations and facing significant inconvenience. In light of this experience, I strongly suggest that the hotel management prioritize addressing the cockroach infestation and overall cleanliness of the property. Allocating resources towards pest control

Quise cancelar al instante de ver las pésimas condiciones de la habitación de poca higiene y no me devolvieron el dinero ,me siento estafada xq no se parece a las fotos de presentación ,mal ambiente y todo sucio

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This property has roaches

The only good thing is the bed tv fridge and the shower is amazing other then that it’s got roaches and spiders and the microwave had to be exchanged and was thankfully and a little better to make things worse and the lock is broke to make things worse the people are loud and very obnoxious I traveled with my son I’d definitely recommend go somewhere else