Munstone House Hotel

Lovely old manor house but very dusty in bathroom and needed through clean of bath. Place looked a little tired and lacked staff.lovely breakfast and car parking.

It was so charming and comfortable stay, beautiful Victorian architecture and landscaped grounds.enjoyed it the individually designed rooms, some featuring spa baths and lovely views of Hereford and the surrounding hills. The hotel is appreciated for its peaceful ambiance, attentive staff, and good breakfast options.Overall, it’s good choice for both leisure and business travelers seeking a unique and restful stay.

Lovely Hotel setting in the countryside and full of character.

Positives first, we had a family wedding near by and were allowed to check into the room at1pm instead of 4.30pm which was greatly appreciated. There is ample free on site parking and the building from the outside looks very nice.However the property is very dated and in desperate need of renovation.

Absolutely shocking service - the receptionist was very rude and totally unhelpful and this was a poor reflection on the non-stay.

Lovely old house, with a lovely host. Great recommendation for local taxi firm to get into town & back.

Very clean and friendly. Room cleaning seemed a bit random

It was nice, but it felt a bit tired.

We were greeted as stated on the information provided, ring bell, no reception. A lovely,elderly lady was very welcoming, then showed us to our room which was not in Munstone House, as we expected. We were led through what had once been beautiful gardens and terraces of varying heights, down uneven slippery steps and through an outside seating area. This was tatty and unkempt. Our room was much larger than expected. however, it was dark and cold.We discovered once in bed you had to get out and go to the door to turn the many lights off. No reading lights. It was a bit like being in a decorated cave. Large TV, but no comfortable seating. A vast bathroom, which was bright when all the lights were on. Great to have a bath and a shower available. far too many mirrors. Breakfast was collected by ringing the bell. A plentiful plastic bag of fruit, sandwich, crisps and fruit juice. Disappointed that I never saw any part of the house except the outside and greeting area. The gardens and terraces had so much potential but need a great deal of restoration and care.

Overall we enjoyed the stay, the room could have done with a spruce up (spotlight not fitted correctly in ceiling, three nail's visible in the ceiling and a patch of poorly repaired plaster on one of the wall's. Because of the dark wood effect on the future some of the tops had ring stains from hot cups and although the room was clean this gave an impression that they hadn't been cleaned when they had.. all in all little thing's that could be easily rectified. The location is great and staff very friendly