Comfort Suites Alpharetta-Roswell - Atlanta Area

Convenient to where we needed to be for the weekend, price was better than other hotels around

Property was great.

Bed was comfy and the tv worked.

Inexperienced desk worker left alone for night shift and had to call another employee repeatedly for instructions. Major water leak in lobby area left guests walking on soaking wet towels and wet tile-was left like that for the 2 days I was there. No hair dryer in room and no loaners at front desk. The rookie desk woman didn’t know what to do. At 9:30 pm she called our room saying she was going to move us to a different room that had a hair dryer! I told her “That’s not happening. We are in bed. I’ll just deal with a bad hair day.” No paper or pen. Parking area at the end of the hotel was sketchy and had a path that various people were using as a shortcut walking through the parked cars. We had arranged for a late check out with the rookie and a manager when we checked in because I had a very early medical appt and another in the afternoon. We wanted to come back to rest between appts. 10:00am, Do not disturb sign hanging, and the maid knocks and opens the door and walks in. And don’t even get me started on the pathetic offerings for “breakfast.” Terrible.

The bed was okay

The chair in the room should have long been removed, the entire top oh it was peeling and quite unattractive. The coffee table was in bad shape. There was not a phone in the room to get assistance, so must walk out to the front desk. We stayed two nights and there was no breakfast available as they’d advertised, something about the truck not coming in but no credit for what they’d advertised and not provided. We regretted not going with the Spring Hill suites, they were slightly higher, but would’ve been worth it. Never again!

Love it

The hotel location was very good. It was convenient to restaurants, shopping and places to buy gas. Staff was cordial and responsive - a score of 96. Didn’t visit laundry room but I observed someone wshing clothes. It was clean. The room was very clean but I could notice a hint of “stale” air - not over powering. The fan in the bathroom was a little loud - score for the room 95. The breakfast bar was delicious - the overseer keep the area cleaned and stocked. She came to our table to see if we needed anything and explained in detail about the services. I think her name was Mary - the morning of October 9. She gets a score of 96. Overall, I give your hotel a score of 95.6. Thank you so much for your services. ❤️

Stay was ok.

Service was great and people efficient! Room 102 by elevator don’t stay in that room. Location good

Everything was great except the curtains in the bedroom were dirty. The bathroom floor was sticky too. Overall it was a great experience.

Parking. On sides parking lot seemed sketchy . But no problem.

The hotel is near the highway and the staff are always super nice.