Hampton Inn Louisville-Airport

Great stay after a rough day.

We stayed here because of its location to Kentucky Kingdom. You can actually walk there if you are so inclined. Just a couple of blocks. However, they were at the tail end of a construction project that left the hotel without several amenities. No pool or exercise room. We were allowed to use the ones at the other hotel across from the parking lot, but that's not as convenient as staying inside the building you are already at. Plus, one day that pool was full, so we got turned away. It looked like it was almost finished and it will most likely look great at this point, but other than the breakfast, we weren't able to partake in much at the hotel.

Property was Lovely!

The area around the hotel was sketchy. Hotel towels had hair on them. I spilled water on the bathroom floor, & went to go wipe it up. After wiping up the water, the towel I had used had turned black. It appears the tile floors don’t get mopped. Makes you wonder what else isn’t being cleaned properly?

The front desk staff was extremely welcoming, friendly and helpful. We were greeted with a smile and welcomed with complementary drinks and snacks. The place was very clean and I would recommend this property.

Good place to stay they could have vacuumed the Halls and made them smell better cuz when we showed up smelled funny and pool entrance needed done

We chose this Hampton Inn because it offered a free shuttle to Churchill Downs & the airport, however, most all hotels in this area do. We are Diamond members, but were not greeted as such or greeted at all. The big guy at the front desk appeared aggravated that he had been interrupted. He did not offer water, any information on shuttle service, nothing about breakfast, the pool or elevators. He simply handed us a key and sat back down. The room had dust on the furniture, but the bathroom appeared clean. No black wash cloth or makeup remover cloth was provided, so I didn’t feel bad about staining what was provided. Breakfast was blah. Although checkout is not until noon, housekeeping began slamming doors and turned music up very loud so it was impossible to rest after breakfast. We did not receive a receipt because the “system was down” but were promised one would be emailed shortly. We never received a receipt…so if traveling for business keep this in mind. We would not recommend this Hampton Inn. There are many other Hilton brand hotels in close proximity to this one…stay at one of those!

Justin was extremely knowledgeable about the area which helped us decide where and what to do

The staff was friendly. You had to hold the down button until the elevator opened

Clean - Stay satisfactory