Hilton Kuching

Sorry to say, it was most disappointed stay with Hilton brand hotel so far. No hot water around 8 am for my two days stay there, 28-29 Jun 2022. Feedbacked to front desk staff on the first day, nothing happened at all. The bathroom was very dirty and tower was in grey colour. I don’t want to waste time to list all disappointments. The hotel management needs to do his work.

5D4N at Hilton Kuching from Johor. The location is superb right by the river at one end of the waterfront, breakfast was pretty decent with a reasonable amount of choice and friendly service. Our rooms (12th floor) were spacious and included a sitting room which was a real bonus. The rooms were generally clean but some areas need more maintenance such as the trim in the bathrooms. The biggest issue was that we had to queue for over an hour in a crowded lobby in order to check in on our arrival. There was no system or organisation and the whole process was painfully slow (even taking into account SOPs and the fact that the lobby was undergoing refurbishment). The hotel really needs to work out a better system for this in busier periods. Otherwise, very pleasant and will consider on next visit.

Receptionist was helpfull. Room is clean. Breakfast too little choices, not worth it too expensive

Room condition was old & should refurbish especially toilet room. Parking need to pay even room guest?? Will not my 1st choice to stay in Kuching next trip.

check in was great although the room that i booked (river facing) was not available, in the Hotels.com river facing room is more expensive, but the receptionist has upgrade my room with complimentary breakfast. The downside is i found there’s a blood stain on the bed sheet, but o found out during the next morning

It maybe the best hotel in this little city of Kuching . I still remember when it commenced the operation in year 1988 , l was still a teenager but only get to stay in this Hotel Hilton at thirty-two years later . Remain excellent !

Quite old facilities and need for upgrade consideration. My room's bathroom had a water stagnant on the floor. Onwards I had to clean myself in the bathtub by using a pail and dipper. Not enough shower gel. Please bring your own.

Nice and comfy.

Excellent view n service

Good experience staying at Hilton Kuching. The hotel management applies proper cleanliness and safety precaution sanitizing during the pandemic time.