Hilton Kuching

The hotel is undergoing major renovations. They were unable to fix the phone in my room though I stayed 4 nights. Only one or 2 lifts were working leading to long waits . The swimming pool had no attendant to direct me to the showers

It's ok.

Under renovation. Existing rooms not in good stead.

The hotel is pretty old school, so 5-star for certain utilities is much suited 15 years ago. TV is old, please bring your tablets. I love the lift buttons and displays which is pretty much 60s-70s? Please keep or refurbish them (not replace), it’s like a charm in “blast from the past”! Cleanliness and comfort is generally excellent. Services and front desk staff knowledge is very accommodative. We got recommendations and bookings over the counter for interesting signature sight-seeings. Maybe there could be a dedicated information counter in the future just for local tourism, cultural habits and amenities? Because Sarawak is so big and interesting and there’s is much things to learn and understand. Breakfast buffet is a good variation: look out for “today’s special”. Abundant in choices to start your mood of the day. The Indian Dosai/Tosai is not so fresh. It should just display one piece instead of taking from display, and make a fresh one upon request - it’s best when eaten fresh. The quality of sushi rice is not so good, but taste is ok. Maybe the chef could make series of California Maki instead to balance a richer palate over the lower quality of Japanese rice (I know good quality sushi rice is difficult to source). Compared to West Malaysia, the tone and language in Sarawak is much humble and gentle. Not rowdy and much less arrogant. These people from Dayaks background deserves much more respect than we thought.

Good location, within walking distance to food and amenities

In room dining - no one picked up the call even at around 9 PM. Tried many times in vain. The hotel looks rundown and the front door latch wasalmost coming off. Not the Hilton class of hotel.

I struggled to choose a hotel in Kuching And chose this one despite renovation work which is going on (I didn’t hear much noise) It’s pretty shabby and certainly needs work - carpets and paintwork stained Staff friendly but not v professional, not what we would have expected in US or Europe Having said that I enjoyed my stay, relaxing and a great view and location Given the low price and the lack of alternatives I would stay here again

Rooms are rather dated but renovations are underway. Otherwise a very comfortable stay, reception staff very helpful

We were given a room with river view which we very much appreciated. Hotel is in good location and easy access to river front for morning walk. As it's one of the older hotels there's no denying it's aging with old carpets and mouldy grout. Other than that services and cleanliness are up to expectations.

The room facilities and bed were clean and good. I had good sleep. I had river view which is very nice. The breakfast was very good with many choices. The staffs were very friendly and nice. Only drawback is the bathroom, looks old furnishing and some parts does not look clean enough. Feel discomfort during my time in the bathroom. The bathroom amenities could have been 5 star standard. The pool is OK.