Holiday Inn Express Harrisburg SW - Mechanicsburg by IHG

Room was very clean and bed was comfortable

Only had warm in the shower the first night. After that it was ice cold and it didn’t matter what you tried or what time of day you tried it

Staff, food, breakfast staff was excellent

Hotel was very outdated. For the price we were very disappointed.

Parking was easy. Check in was easy. My issue was that the room was dirty. There were empty drink bottles under the bed, food, candy wrappers. The carpet felt gross. It looked like someone had been on one of the beds. Sheets had some stains. I checked out early. The hotel would not refund me stating that because I "booked with expedia" they couldn't do anything. They did offer another room but my friends room was just as bad so I the gave up the cost of a night. Poor excuse on the hotels part. I'm not sure if that was true but I will think twice about booking through a travel site in the future.

Common areas were clean as was the room. They are renovating the property which is needed. Dated for sure. Front desk staff was friendly but confused at times. Housekeeping staff was very good. Breakfast was decent. Parking seemed safe well lit but curbs in front of spaces were too far out from the property and were easy to hit as was evidenced by how many were crushed and broken. Room was quiet, linens were clean. Good location. Want to visit after renovations are complete.

By far, this was the dirtiest hotel we have ever been in. There was dirt and filth everywhere ... mold in the cracks in the bathrooms. Bathroom sinks and showers did not drain. Absolutely disgusting. I would maybe expect this from a $59 per night hotel room - but not from a Holiday Inn Express at $185 per night. Left and got a different hotel room on nights 2 & 3 ... very frustrating that the hotel or Expedia would not give us a refund. The pictures on Expedia were very misleading - false advertisement at it's finest.