Candlewood Suites Columbus North - Worthington by IHG

The room was clean and comfortable. I should have asked for a room away from elevator and staff room, woke me earlier each day with drilling happening next door and the elevator chime all the time. Was conveniently near expressway, loved Dove products. Would stay here again, it was 18 minutes from my family.

We could not have been happier with our stay, the staff, room, facilities and the overall hotel - it was great. We were well looked after from the moment we got there, always greeted with a smile when we arrived no matter the time of day/night and the staff were always happy to help whenever we had a query. You can see the staff have a lot of pride in keeping the hotel looking tip top and making the guests feel comfortable, often you are welcomed with the lovely smell of fresh laundry which made the whole experience feel very homely and as well as the rooms being fully kitted out with everything you need, they also have a food/drink station just in case you ever need anything else. Shaneque in particular was incredibly hospitable and always more than happy to help, she made our stay feel very comfortable. It is a shame the area is very dilapidated and can at time feel unsafe if you're an outsider, but this did not reflect on the hotel at all.

Tried to charge my card prior to my arrival. When they couldn’t get it to go through they cancelled my reservation. Gave them another card and told I was all set, only to arrive and find out they sold my room to someone else.

3rd hotel I tried tonight. Pleasantly surprised! Great staff. Nice fully functional room. Quiet

Overall it is good place to stay

Unfortunately when we arrived our two queen bed suite was not available and only 1 queen bed. Cable wasn’t working on tv. Unacceptable. Not planning on staying at this property in the future.

Room was great, I was comfortable.

The bathroom faucet was broken and I could not turn off the water. One of the other customers was able to fix it and water was able shut off.

The room is incredibly clean, the staff offers to clean as often as you’d like. They bend over backwards to accommodate you I’m in town because I have a sick grandson in the hospital here and the prices and cleanliness of this hotel made it an easy choice.

Dirty things was broken