Toronto Rooms and Suites

DO NOT ARRIVE EARLIER THAN CHECK IN TIME UNLESS PREVIOUSLY COORDINATED. There is no such thing as an early check in. The elevators were continually having issues that the staff would have to fix. There were long lines waiting to get on the elevators, up to 15 minutes. There were no electrical outlets in the bedrooms to plug in our phones. The condo needs to be properly finished and to get a new painter. It was difficult to find your way through the underground maze to and from the parking areas. Limited parking out front to check in and out. Only one key and key fob for condo so you always had to coordinate with everyone to arrive at the same time. Long lines at the front desk and only one or two people doing check-ins. We had to ask other customers where the elevators were and how they worked as no instructions were given at the front desk. I highly recommend get full instructions from the renter prior to arrival in order to have a seamless entry. It was extremely clean and the communication with the owner was excellent. He responded quickly and answered all questions with details. I would stay here again for short stays now that I know what to expect.

The fact that the elevators were not working yet the staff refused to take them out of operation. Staying guests were stuck in the elevator for 40-45 minutes and the staff did nothing to help them out,even when a guest’s blood sugar levels were close to them being in a coma.

Great downtown location.

Loved the property but hard to find due to google maps showing wrong address. Read the instructions carefully as i got caught out.

Amazing apartments with view of CN Tower and over the whole city. 2 mins from Union Street station, Blue Jays stadium and CN Tower. Would definitely stay here again and recommend the location.

Enjoyed our stay overall. Property had everything thing we needed for a comfortable stay. We did find it a little warm and hard to regulate room temperature. Perfect location for all downtown amenities.

Amazing property!

Overall the place was great. Only bad thing that happened is that a naked man walked in on us while we were staying there and he may have been intoxicated. We called the cops and everything was resolved. It was just a traumatizing experience. Other than that everything else was great

Awesome place, great view, but finding it was very difficult. Had to call the number in the email once I arrived, then meet the owner in the room to sign paperwork, people at the front desk had no idea what was going on, this is more of an air bnb style place. Absolutely would stay again though!

Great spot well kept very good service. Would recommend