KCI Lodge

The front desk person

The manager attitude

Should not be in business I’ve never been to a shelter until last night and think I real shelter is a lot better

Overall comfortable

Stayed 3 days. No housekeeping and towels were never replaced.

So I booked an accessibility room and I'm given a third floor room and no elevator in this hotel. But it gets better I finally climb the stairs and my key don't work. I go back down to get a new key and climb all the way back up and that key don't work. After the employee tried several times and went to use his key a man inside the room opened the door and said "There's someone in here!" That was horrifying for him, us and the guy who was staying in room 310.

Nothing

Being bit by bedbug's all night

Room smelled musty and damp...carpets felt damp , meth heads everywhere, arguing in parking lot at 2am , someone working on their car til midnight right outside our window...parking lot in horrible condition...desk clerk very nice though. .we will NOT be back

I liked the vending machine for drinks. And the employees were nice. The bed was comfortable.

The employees were confused at first because of my booking data. But they figured it out. I had to take an Uber to get there because it was too far from the airport to walk.

Room was clean & the bed was comfortable but; the television was never up to par. The lady came and fixed usb cord t.v. worked only manually never remote; otherwise micro & refrigerator cool.