KCI Lodge

It’s so gross here and major water damage. I’m looking for somewhere else to stay tonight - my non smoking room reeks of smoke

Horrible cleanliness, place wasn’t clean at all, stains everywhere, bathtub was nearly black from the stains, bedsheets had stains, lamps had stains, walls had stains, found what looked to be a blood stain on the sheets, cigarette burns on the sheets, strong smell of cigarettes and marijuana in the lobby, the building itself isn’t clean and the only way I could get a refund and cancel my stay was to file a dispute through my bank since they are extremely unorganized. The lady at the desk gave me a number to call to cancel the stay, I call that number and it goes straight to her. I wouldn’t recommend staying here, spend a few extra dollars to get a place to stay that’s actually worth it.

There was no running water out entire stay. Was told main break but next door had water.

I paid in cash at the motel and they REFUSED to give me a Receipt when I checked out!! When I checked in, I had to call some one on my phone and wait for over 10 minutes for some one to check me in!!!!

It feels like you are in the country cause there's nothing else on that road And the road is a dead end But I always enjoy my stay there

When asked if I had a pet, I did confirm I did have one in the car but it was going to family and not staying with us. I was met with yelling and a demand for $50 deposit that I was supposed to receive in full plus $20 per night. I did try to explain but the yelling just increased and I was threatened that there was no way my booking would be honoured. So I did pay the deposit, canceling the arrangement made for my cat, and fully expected the deposit to be refunded. It was not fully refunded, but wasn’t worth going back for. The hotel itself was disappointing and I did keep my room as clean as possible, even though there was obvious neglect. The guy screamed at a guest for smoking in a smoking room because it set off a smoke detector the guest was not responsible for. The guest apologies but the guy screamed he was going to kick him out if he smoked in the smoking room again. This isn’t a professional establishment and there isn’t a hint of a decent amount of human courtesy or honesty here. I don’t recommend it and encourage you to reconsider the place $5-$10 more. I promise it’s worth the extra money to stay elsewhere and avoid this plague.