Residence Inn by Marriott San Antonio Airport/Alamo Heights

Fire alarm went off at midnight

Staff: To me, it looked cool that they were all dressed in black. However, they weren't hospitable. They weren't rude either. It was just very obvious that this was a job, just a job. Location: It felt very safe. However, it is literally, right next to the highway, and I could hear it all day and night. Fortunately, I'm not a light sleeper. Maybe other rooms aren't like this. My window faced the highway. Cleanliness: It was clean enough. However, it was obviously done without much care. I did like the floor was entirely tiled. The property is spread out, and the common areas are well kept and look good. There's an area for the dogs that is not fenced and is covered with astroturf. There's a weird smoky smell in the elevator that I always used.

Loved how secure the area was. Key was needed to enter at any area. Felt very safe. Facility was very clean and well kept. Very inviting atmosphere.

Breakfast items ran out quickly and no trays wete available for transporting items back to the room.

The shower was clogged and the bathroom flooded very easily.

The bathroom floor flooding due to the shower

We loved this! We stayed just my boyfriend and I. But, it would be a great place to bring kids to! Spacious, kitchenette was fabulous, the common space was great!

Excellent for setting up shop for work trips and a home base. Super close to the airport and the friendliest staff. The suite was perfect for a solo traveller for work. Would stay again!

Breakfast was great--loved the scrambled eggs and sausage, but.....

.....but for $170/night I was surprised to eat with little plastic knives and forks. (My friends would say "This is 2024 Dave--you're living in the past.")

A lovely stay but we were a bit stuck without a car. Not many dining options around. Breakfast was included which was a bonus. Helpful and friendly staff. The rooms facing the road are a bit noisy but I will definately stay again if I find myself in San Antonio in the future.

the room was too noise at night due to its proximity to the hiway