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6.2 / 10 Guest Rating

Quality Inn and Conference Center

5501 National Road East, Richmond, us

Quality Inn and Conference Center - main view

About the Property

Convenient Location and Local Attractions

The Quality Inn and Conference Center is ideally situated near key attractions such as the Old National Road Welcome Center, Wayne County Fairgrounds, and Earlham College. Explore "Antique Alley" and discover a plethora of antique shops and specialty stores in the area.

Amenities for a Comfortable Stay

Enjoy a complimentary continental breakfast, stay connected with free Wi-Fi, and relax in the indoor heated pool. Business travelers can make use of the business center and meeting rooms for their convenience.

Comfortable Accommodations

Each guest room is equipped with essential amenities like coffee makers, hair dryers, and cable TV. Upgrade to rooms with kitchen facilities, whirlpool bathtubs, and sofa sleepers for added comfort during your stay.

Book now to experience a delightful stay at the Quality Inn and Conference Center!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Soundproof rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
King Room - Non-Smoking - Photo 8
King Room - Non-Smoking - Photo 9
King Room - Non-Smoking - Photo 10
1/10

King Room - Non-Smoking

This double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$94.77

$75.82

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
Queen Room with Two Queen Beds - Non-Smoking - Photo 6
Queen Room with Two Queen Beds - Non-Smoking - Photo 7
Queen Room with Two Queen Beds - Non-Smoking - Photo 8
Queen Room with Two Queen Beds - Non-Smoking - Photo 9
1/9

Queen Room with Two Queen Beds - Non-Smoking

This family room has a tea and coffee maker, a seating area and a TV. The unit has 2 beds.

37 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$94.77

$75.82

Includes taxes & fees

Guest Reviews

6.2
Good855 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness3.8
Service7.7
Location8.3
Room Quality5.7
Amenities4.8
Value for Money6.7
Food and Beverage5.8
Overall Experience6.9

Select topics to read reviews

J
JacquelynusUS
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Good"

4.0
Helpful?
H
HarbeckusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"It was ok"

5.0

That I had a place to lay my head

I was in room 205. The people in the next room could be heard all night long the walls were very thin. The landscaping around the building is questionable.. I guess if you're going to have a facility it should look inviting. The address was not posted anywhere on the facility when I arrived after dark. The name of the business on the large sign out front did not match what booking.com or Priceline had in there advertisements. There was nothing about a convention center on the sign out front. The Google listing initially sent me to the 600 block of commerce Way which is a solar farm. Please have your it person look into that

Helpful?
M
MayleusUS
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Worst hotel experience ever!"

2.0

The location

Everything. You have to see this place to understand how bad it is. Too many issues to name them. Unfriendly staff, no shower curtain, significant water damage on ceiling and wall, so mold is likely. Musty smelling sheets and towels. Dirty toilet….

Helpful?
L
LymanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Good"

6.0
Helpful?
G
GregoryusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Good"

4.0

Pricing

The place is undergoing a rehab

Helpful?
D
destanic2026
Verified booking
Family
Standard Room
Stayed in May 22, 2026

"Do not stay"

2.0

We recently stayed here. Our room was a mess. There were coffee grounds all over the floor after we were told our room was cleaned. The pool area had fake nails and lashes all over the floor. We had younger kids that were with us and they left hoses in the pool, cleaning equipment still in pool. Do not recommend staying if you have kids. We ended up getting kicked out due to our kids (we have 5) after we told them we had multiple kids and was not refunded.

Helpful?
P
PaulusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Price was affordable for staying in an abandoned, dilapidate old conference center, now haunted"

2.0

Bed and room were decent. Jacuzzi very old and did not use . . . thought it might be unclean. Facility was in serious disrepair. The conference and restaurant portions were closed and uninhabitable. Liability issues with parking: very dark, no security and caution must be exercised if parking in the rear of property. Property's pictures are deceiving.

Property, in general, is a dump. Person sleeping in their car in parking lot. Rear of building is dangerous. Abandoned basement is open to public and is a dumping place for broken furniture.

Helpful?
D
denisesU5561BU
Verified booking
Solo travel
Standard Room
Stayed in May 18, 2026

"Great experience"

10.0

Wonderful and friendly !!! Accommodating to the max with my needs. I will stay here again for sure…

Helpful?
L
LazelotusUS
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"I don’t wanna go there any more"

2.0

The property it’s old

Nothing

Helpful?
L
LeannusUS
Verified booking
family_with_children
Standard Room
Stayed in May 17, 2026

"I will never stay there again and I was very disappointed"

2.0

I reserved three rims for Friday night, May 15 when we arrived and got our rooms. One room had black spots that look like mold on the bedsheets, the comforter and the pillows the curtains were hanging we couldn’t even shut our pool open the curtains because the rod was broke or the curtains was hanging was hanging off of the side of the wall walls laying on the floor. The door hinge was hanging you couldn’t even close the little latch for Security in your room because it was hanging off the door. The second room had curtains hanging molding, laying on the floor and a spot on the ceiling that was holding water that was dripping down on the bed, and I actually got dripped on from the water and when my husband held the flashlight up to it you could see the water laying in the ceiling. The third room, the curtains was hanging, and there was just small issues in that room. I had to go down three times before they finally moved me because the ceiling was holding water in that one room and I should not have had to do that. I should’ve been able to request a new room and get gotten it immediately instead of getting the runaround. There was no protein at the continental breakfast the next day. It was very slim Pickens and the juice didn’t even come out and the coffee was terrible.

Not much

Helpful?