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6.2 / 10 Guest Rating

Quality Inn and Conference Center

5501 National Road East, Richmond, us

Quality Inn and Conference Center - main view

About the Property

Convenient Location and Local Attractions

The Quality Inn and Conference Center is ideally situated near key attractions such as the Old National Road Welcome Center, Wayne County Fairgrounds, and Earlham College. Explore "Antique Alley" and discover a plethora of antique shops and specialty stores in the area.

Amenities for a Comfortable Stay

Enjoy a complimentary continental breakfast, stay connected with free Wi-Fi, and relax in the indoor heated pool. Business travelers can make use of the business center and meeting rooms for their convenience.

Comfortable Accommodations

Each guest room is equipped with essential amenities like coffee makers, hair dryers, and cable TV. Upgrade to rooms with kitchen facilities, whirlpool bathtubs, and sofa sleepers for added comfort during your stay.

Book now to experience a delightful stay at the Quality Inn and Conference Center!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Soundproof rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
King Room - Non-Smoking - Photo 8
King Room - Non-Smoking - Photo 9
King Room - Non-Smoking - Photo 10
1/10

King Room - Non-Smoking

This double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$96.21

$76.97

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
Queen Room with Two Queen Beds - Non-Smoking - Photo 6
Queen Room with Two Queen Beds - Non-Smoking - Photo 7
Queen Room with Two Queen Beds - Non-Smoking - Photo 8
Queen Room with Two Queen Beds - Non-Smoking - Photo 9
1/9

Queen Room with Two Queen Beds - Non-Smoking

This family room has a tea and coffee maker, a seating area and a TV. The unit has 2 beds.

37 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$96.21

$76.97

Includes taxes & fees
King Room - Accessible/Non-Smoking - Photo 1
King Room - Accessible/Non-Smoking - Photo 2
King Room - Accessible/Non-Smoking - Photo 3
King Room - Accessible/Non-Smoking - Photo 4
King Room - Accessible/Non-Smoking - Photo 5
King Room - Accessible/Non-Smoking - Photo 6
King Room - Accessible/Non-Smoking - Photo 7
King Room - Accessible/Non-Smoking - Photo 8
King Room - Accessible/Non-Smoking - Photo 9
King Room - Accessible/Non-Smoking - Photo 10
1/10

King Room - Accessible/Non-Smoking

This double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

DOUBLE Accessible KING SIZE BED

Non-refundable
Breakfast Included
20% OFF$83.3

$66.64

Includes taxes & fees

Guest Reviews

6.2
Good855 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness3.8
Service7.7
Location8.3
Room Quality5.7
Amenities4.8
Value for Money6.7
Food and Beverage5.8
Overall Experience6.9

Select topics to read reviews

G
Guide43621830555
Verified booking
Family
Standard Room
Stayed in May 15, 2026

"Don’t even stay."

2.0

This hotel is terrible. Everything is extremely Outdated. The hotel has a terrible odor. The first room was on the third floor. The curtains were falling down. The bed linens did not match on the two beds. The bathroom was dirty and smelled of urine. The floor was visibly dirty. The second room had black mold on the ceiling, molding falling off the walls, dirt on the floors. Only one elevator worked. My mother and I did not feel safe staying here. We found a different hotel and got a refund. The front desk staff seemed unbothered by their disgusting hotel.

Helpful?
W
WithamusUS
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"Good"

1.0
Helpful?
S
SealsusUS
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Exceptional"

10.0

Beds were great

No remote control for tv

Helpful?
C
CarolynusUS
Verified booking
family_with_children
Standard Room
Stayed in May 13, 2026

"Exceptional"

9.0

It was in a good location, close to restaurants.

Only one elevator was working.

Helpful?
T
TRACY ANNusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 30, 2026

"Good"

1.0
Helpful?
D
DonnausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Good"

6.0

Clean

Heater pool still NOT heated. Door handle on room drooping making it difficult to open. This was are second stay hoping it was better than the first but sadly it was not.

Helpful?
D
DonnausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Needs help"

4.0

Clean

Shower/tub was slick. Husband fell during his shower and has a large bruise on his upper thigh. Heated pool NOT. Heater is broken, pump was NOT working/running water was cloudy not clear. Thought the price was a bit much considering the pool was NOT heated or clear water. Not happy about the tub being slick.

Helpful?
J
JuneusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Very Good"

7.0
Helpful?
S
SuzyusUS
Verified booking
couple
Standard Room
Stayed in Apr 23, 2026

"The room wasn't bad past the bathroom. Very disappointing about pool and lack of concern."

5.0

Slept well

The bathroom floor was dirty. 2 if our towels were dirty with brown stuff on them. We stayed to swim. The pool was murky and water was dirty. There was styrofoam broken up in the pool. The clerk said there were kids in there earlier in the day. There is no filter or filtration. She said someone comes nightly to clean it and there was nothing she could do. It was gross.

Helpful?
V
victorydunkINDIANAPOLIS, INDIANA
Verified booking
Family
Standard Room
Stayed in Apr 14, 2026

"All pictures are wildly misleading."

2.0

DO NOT GO BY THE PICTURES! It's as if it was reasonably well updated 5 years ago, then never cleaned again. So much random debris on the carpets that you could tell they are rarely, if ever, vacuumed. Handprints everywhere. Pool hasn't been cleaned in ages. I ate the cost of the hotel and went someplace else. It was the worst hotel I've seen in many years. It honestly felt like it was a decent hotel that had closed down and people were squatting in it.

Helpful?