Hampton Inn Battle Creek

Bed was great

Toilet are way too low, especially in a room that's handicapped assisted.

I did not like anything about this location. I requested a king bed and the rude girl at the front told me I had to have a double. I asked for extra pillows these were the fattest pillows ever. There was a spring in the mattress that kept poking up so I had to sleep on the edge for 2 days.

There was nothing good about the stay. This is a Hilton?

We got kicked out because I was upset they didn't have our two rooms we paid for. They wouldn't talk to booking.com even though they were calling them while I was on my phone with booking.com. I said to answer the freaking phone and the supervisor on speaker phone told them to kick us out and cancel our reservation and to call the cops if we didn't leave. They claimed they couldn't see the amount sent to them by booking.com for the room charges. They claimed I needed two reservations for two rooms. I want a refund for the room we never used.

Don’t be scared by the old reviews. This hotel has nearly completed their remodel. We stayed in a king study room and it was actually pretty nice for this class of hotel. The rooms feel modern with occasional dated bits, but overall it now lands on the higher end of what I expect out of a Hampton Inn. The hot breakfast was a little monotonous, but still good. The staff were friendly. Location is convenient to the highway, but watch out if heading east on 94 because the ramp is hidden behind trees and sneaks up on you. There is a little road noise, but it wasn’t enough to bother us. There are decent food options nearby and I recommend trying Torti Taco just up the block.

Location to my event

Nothing

The staff was very friendly and professional. Everything was fine

NA