Graduate by Hilton State College

Large room but no attention to detail with regards to house keeping. We were on the 7Th floor but the noise from the road was ridiculous all through the night. Basically sounded like boy racers with hefty exhausts, loud enough it was waking us up. On a positive the reception staff were very friendly.

TV was broken

First hotel I’ve visited in twenty years where there are no staff in uniform, which is ok but gives the impression no one is in charge. No daily clean of your room. Bizarre hotel entrance which is more like the entrance to a car park than a hotel. Staff were lovely but the hotel needs a major overhaul.

Clean, lots of for water, comfy bed. Easy check in. Needs updating in common areas, much better lighting in parking garage.

Location was good ad offered parking and had a restaurant

Parking spaces were too small and not monitored per guest, as some cars were taking up two spaces on purpose therefore got away with it, air conditioning in the room did not run constant and was too hot in the room, the shower did not have a door and the water ran everywhere on the floor with the curtain, there was very little counter space on the sink for our personal items, a lot of dead space in the bathroom, which was an overall poorly functional design. The window curtain did not close all the way to provide room darkening for us, which was also a negative.

We were extremely disappointed in the service in the Trophy room. servers were so slow, I waited sitting at bar for 15 min without anyone even saying I will be right with you, we got up and walked down to federal taphouse It was very surprising. I have stayed at the Hyatt in past and will say that is the BIGGEST difference between the two hotels. Very disappointed

Great location while visiting my children at Penn State!! Its bow part of Hilton

Clean, great location, friendly staff at restaurant and front desk, great text updates

Love the PSU feel