Courtyard Chicago Wood Dale / Itasca

The enly thing that didn't really like, there's no a microwave in the room, as the breakfast isn't included, you should put a microwave in every room

Needs microwave in rooms

Pleasant staying, good customer service and fair rates

Dirty bathroom. Shower leak. Carpet wet

Needs microwave in rooms & make sure body was is thoroughly full !

I am a die hard Marriott guest and will always look for a Marriott property when I travel. This location was not like the others. The employees were professional and helpful. However, the room was musty and smelled of old cigarette smoke and the mattresses were awful and uncomfortable. Marriott properties are known for their fabulous mattresses, not this one. The location is about 8 miles from Ohare and there is a shuttle to and fro at specific hours. The hotel is in an industrial area and there is nothing within walking distance. The restaurant is convenient and cold water is always available in the lobby. I would not come back to this location but hope to remain loyal to Marriott as I stay at other locations.

Very clean

Very convenient to walk in and the elevator was right there.

Terrible place to stay. Do Not Stay Here If You Are Disabled!! Number one the bathroom was filthy for the disabled room, had to wipe down the shower chair with a Clorox wipe and the grout in the floor was brown. Fire alarm light when off at 1:30 am on our room, no one was evacuating so my partner went to the front desk immediately to see what was wrong and was told by a lazy night person there was no one there to fix it and to try and put a towel over it or switch rooms….I am disabled and need a accessibility room and trying to move all of our stuff over to another room on our last night at 2 am in the morning was just not gonna happen. The front desk lady then just returned to watching something on her phone ignoring my partner. My partner had to come back to the room and try his best to cover the flashing in light, it was flashing in both bathroom and front room and was blinding like a strobe light. Also earlier that evening I had asked for a 1/2 hour late check out and the same front desk person acted like it was a big problem and never made note of it even though she told me12:30 would be fine so we had cleaning people knocking and walking into our room at 11 am while I was in the bathroom and my partner was asleep, I called out over and over from the restroom which is right by the front door that we were still in the room but they just walked on in anyway m, even with our do not disrurb sign up. Sooo much more I could say but not enough room , just do not stay.

Excellent hotel!