Econo Lodge Inn & Suites Brooks - Louisville South

Noisy guests and constant fighting. Was told I didn’t need to pay a pet deposit when I checked in and then after being here for 4 days the lady at the front desk tells me I had to pay $80 or lose my room and deposit!!!!! I paid in the app for the room so now I’m out money for a pet deposit. Place is gross and not clean, hair on my bedding and the sink, floors and toilet are nasty!

Old, dirty, felt unsafe, leaky toilet, everything is run down and unclean. Pillows old very flat, like grandma’s old used sheets/blankets. Should be $9 a night! I arrived late, everything in area was full.

Uncomfortable

Yuck

Hotel was pretty good. Had a good stay

The staff was very friendly and helpful. The room was adequate for my needs

Average for price. Convenient location.

Nice clean room. Mattress was super comfortable.

Bed bugs had to leave middle of the night.

This hotel was not worth the price I paid for it. At my time of booking, it was almost $100 night. I was very displeased to walk into a very moldy smelling room. There were also a few dead roaches and cigarette burn holes all over our bedding, despite us booking a non-smoking room. The floors in the room were so dirty that the bottom of our socks turned black. You can tell that management does put effort into the appearance on the outside of the building and the lobby, however the room we stayed in could use some maintenance. The door to our room got stuck several times and we had to get help from the front desk. Our keys also stopped working several times even though they were nowhere near our phones or wallets. The woman at the front desk seemed nice, but she was noticeably irritated with us because of how many times our keys stopped working, however I do not believe it was our fault. From my experience, it would be worth it to stay elsewhere and pay a few extra dollars a night to be more comfortable.