Ann Arbor Marriott Ypsilanti at Eagle Crest

It was a gorgeous property, I had a lake view room and seeing the sunset over the lake and golf course was wonderful.

Everything was fantastic!

clean and comfortable room

Extra charge for parking has got to go!!!!! No microwave oven in room.

Staff was nice, bed was comfortable!

They charge a solid nightly rate then have the audacity to charge an extra 30 bucks per day for parking in their parking lot even though you're already paying to stay in their property. It's ridiculous and enough for me to not want to go back. Also, I booked a king room but got a double queen room. They probably would have made it right if I would have said something but I was only staying to sleep and didn't want to go through the hassle.

Holiday season decor

The thermostat in our room wasn't working right and we were freezing, even after contacting the front desk for assistance it still wasn't working properly.

Accommodations were excellent and the food was great.

Having to pay $31 a night to park in your parking lot is ridiculous.

The hotel was clean. The location was very nice.

Beautiful

The elevator was hidden, in the back

While this is a lovely Marriott property, we had a terrible experience while attending a Michigan football game. We were booked long in advance to stay on a Saturday to Sunday to see a Michigan game. Two days before the game I got an email saying we would not be able to check in to our room til after the game. It was a night game, starting at 7:30, which meant check in would be at 10 or 11. I was not going to the game, just my family, which meant I had to find something to do from mid afternoon to after the game. I was shocked and had several exchanges with the hotel both by phone and by email. It seems that folks who stayed Friday night were allowed to keep their rooms til much later, because the game started later than the afternoon which was unusual, and so the rest of us were pushed to post game to give time to clean the rooms. The whole thing was disappointing and unpleasant. In the end, I called Marriott because I am an elite member and so got into my room eventually. I am shocked that for the price I was paying the hotel was perfectly fine giving me a room late at night with of course a checkout the next morning. We were essentially paying for 12 hours in a room to sleep. Just be careful because you don't always know when a Michigan game will start and if by chance you get a late game this could be the result at this hotel.

Every single staff member was extremely helpful, friendly, informative, knowledgeable. All went above and beyond, and seemed sincerely happy to be of help and welcoming.

The tvs in the lobby bar were a bit loud and made it hard to converse.