Holiday Inn Express & Suites Chatsworth by IHG

Staff was great food was wonderful

Stayed here for one week May 2025. Not the best stay and here are the Pro and Cons of this stay. Pro- Friendly and helpful staff. The daily breakfast served at 0630 is well executed! Cons- There is no secured internet access even though each room has a LAN connection. I was told by the staff the entire hotel has zero LAN connections. The WIFI is unsecured and spotty at best. There is a $100 deposit due at check in for incidentals, however, you are not able to charge ANY incidentals to your room during your stay! Very confusing for sure! The third floor reeked of a urine-like smell, to the point where I was moved to the second floor. The staff were quick to move me and didn’t seem surprised by my complaint of the smell, it seems to be an ever lingering issue. In summary, if you need to do any secured business on a LAN in your room or like to have a pleasant stay with typical hotel amenities, then look elsewhere. I hope the management can fix these issues and make this a better property.

Had a complete breakfast and was very good.

Only problem was that their tvs weren’t smart or had any other channels for kid

Breakfast had a variety of choices. Location was good with several parking spaces. Rooms were clean and happy there was a microwave and a nice size mini fridge.

None

Comfy bed, clean room. Good breakfast.

Tried sleeping with the room window open. Noisy area outside at night. Loud and noisy guests in the parking lot.

Milana was amazing! Kind. Helpful. Friendly and warm.

Some of the USB and electrical outlets were broken.

Every thing nice and clean

Close to Reagan library

Not close enough

Nice