Holiday Inn West Yellowstone by IHG

Very nice Lodge. Clean, friendly and convenient. This lodge is centrally located in West Yellowstone, close to restaurants and stores(walking distance). The Restaurant and Bar are very nice and do a good job. Excellent parking, rooms are large, well laid out and recently renovated. If elevator work it would be nice. Overall well done!

Nothing more.

Check in/out was great! Commode seat was very low and difficult to stand up from/exhaust fan SUPER loud/ Bathroom ceiling in room 138 has mold growing on it/ Bed was very comfortable/Lighting in the room was not very adequate and as a silver elite member, I have noticed that all IHG hotels that I have stayed in, appear to not have very adequate lighting. /Location is excellent especially for viewing the fourth of July fireworks and parade. The staff was super nice!! I would stay here again- it just needs a little some tweaks!!

kind staff

Spaces were clean and the staff were consistently cleaning the common spaces. Room was cleaned daily by staff. The carpet in our room had several stains on the floor, which made us wonder how clean the floors were. The game room for guests had so much potential, but really missed the mark for it to be enjoyable. Two nice pinball machines. However, one pin is in definite need of service due to most of the flippers not working and rubber needing replaced. Other pin, no sound at all...come on, half the fun of playing pinball is the sound effects! Pool table felt was torn and in terrible condition. Fuseball and air hockey games were in good condition. The cocktail arcade game was nice, but again no sound. The room is isoloated from the guest rooms and has a quiet time listed, so doesn't make sense why the games dont have sound enabled or turned on. Lastl comment on the game room...for the games available to play, there should be an age limit for who can use. Staff were mostly friendly and helpful except one lady at front desk. Each tome we interacted with her, she acted like she didn’t know what to do or it was a chore for her to help. Restaurant was nice to have on site. Food however, was not worth the cost. There are better options in town for the same price. If coming back to West Yellowstone, we would look at another option in the same price range.

I had an excellent experience during my stay here with my family in early June. Jonathon and Brayden provided outstanding hospitality throughout our visit. The room was exceptionally clean, and the check-in process was efficient. We especially enjoyed the great breakfast and the on-site restaurant, which was excellent. I would highly recommend this property to anyone looking for convenient accommodations near Yellowstone National Park.

Would highly recommend

Great place to stay.

We had a good stay. I wish they had lunch service too. We arrived at 2.30/3 and had to go somewhere else for lunch. Otherwise, all good.