Fairfield Inn by Marriott St. Louis Collinsville, IL

We got there and the room was double booked, the pool was closed, the rooms bathroom had a musty smell that was awful we had to leave the vent running to try and get rid of it, that did not work. The lady at the front desk was very helpful with everything we brought to her attention.

Excellent service great location and excellent value. I would recommend this hotel to anyone who is interested in having a great stay.

Room was clean. Bed was comfortable. But only had one towel and handtowel. No washcloths. Requested more. Got the towel, but no washcloths were clean. Can you imagine a hotel with no clean washcloths??

Very convenient Clean room

The property was convenient to our needs. The staff very friendly and welcoming.

Staff was excellent! Our room had a slight odor, but we believe it was due to being right next to the pool. Oatmeal condiments were over the top-2 types of nuts, coconut flakes, 2 types of raisens-just to name a few items!

Satisfactory hotel. Stayed with my daughter for a dance convention across the street. This hotel can use some major updating. The carpet was stained and the furniture was VERY worn. The pool was not very clean. Our beds had clean sheets, the bathroom was clean and the fridge was cold. So it worked for our stay. The complimentary breakfast was a nice plus but it was not very good. The bananas were black and the eggs and sausage tasted like plastic. I have had many other stays with similar breakfasts offered that were by far better. I would not stay here again.

The hotel was a very good value. Breakfast was fine/typical (although it sounds like they are trying to add a couple new options to breakfast-mini quiche and egg soufflés), room was ok. It looks like they may have recently renovated a bit-carpet looked fresh and new. I was fine with the comfort of the bed, but my husband, not so much. He thought the bed was low and not enough support. The room was pretty clean. I thought the bathroom could’ve had a little more attention. Hard water stains in shower, dental floss left on a ledge in shower and exhaust fan needed a good cleaning/dusted. Though I find with lots of hotels/restaurants I visit, dirty fans stick out to me. All establishments need to do better at cleaning fans/exhaust units, etc… A big shout out to all the staff we encountered! I’m sure these ladies make little money, but made the trip most enjoyable with their friendly smiles and small talk. Very pleasant gals we met at check in/out and during coffee/breakfast time!

Overall the stay was good except the breakfast. I'm not sure what the "eggs" were made out of but they were not good and I couldn't eat them. The sausage patties were ok.

Room was filthy and disgusting. Stains on furniture, carpet, bathroom, fridge. The staff clean it but it needs a true deep cleaning. Younger staff rude, older staff nice. It wasn’t worth the money at all.