Quality Inn & Suites Golden - Denver West

The hotel property might be more adequate for an hourly rental, I can’t describe anything that wasn’t broken , doors lights, carpet missing, holes in the walls main doors busted in half. What a horrible experience and of course no refund! Ha you go ahead and keep it , maybe fix some of your junk!!! WORTHLESS!

I found the hotel to be very rundown, and neglected. The hallways were dingy and marked up, and needed painting. The bathtub had dirty footprints in it, and the ceiling above it had obviously had a leak and was sagging and had holes drilled in it. That room should never have been rented out in that condition.

Denver is VERY sketchy and the roads are awful-poorly maintained..lots of bumps and potholes. This was one of the few hotels that didn't have homeless and human feces in the parking areas per reviews. We paid about double for this hotel compared to any other place in the country. Our 2nd floor window had a bullet hole. Overall it was average in cleanliness and comfort. Someone messed with out motorcycle in the parking lot. The only button that works without the ignition on, let air outvof our seats...all the air was out-only time that happened on our trip. Once you get outside of Denver, the scenery, etc was gorgeous.

It's hot tub. Jets are not working. They need to either put a note up at the front desk so you're aware a time of check-in or note on the door going into the swimming pool room. This is an older hotel but it was clean and it served our need for one night

I came in late 10:30. The lobby was very tired looking and had a smell. The clerk told me no places open to get food. I looked at their vending machines--not a lot of choices. I crossed the lot and used the other hotels vending machines (they were very, nice and friendly). Surfaces in room were not clean, grout in shower was for the most part okay. At least the floors in the rooms were not carpet. The elevator was horrible--I was afraid the doors were not going to open. The morning breakfast was okay--only protein was yogurt. They did have a waffle maker. I knew I was only staying to sleep--not an extended stay.

The property is seedy, the customer service are unfriendly and rude, and many things were messed up with our room including no plug for the bathtub and curtains that don’t close.

Under-bed metal pedestal is horrible! Coffee was great! Breakfast definitely lacking and they ran out before time! Staff was friendly room was clean

Very friendly staff, basic but sufficient breakfast, clean

Location

Trying to enter from the main road