Budgetel Inn & Suites Atlanta

It did what it needed

Very good clean rooms and friendly staff

The atmosphere is acceptable

This place is dirty and has bugs everywhere. My husband had a rash and was itching everywhere.

Before we arrived,we tried calling the hotel’s number on numerous occasion,due to the fact we would arrive after the check-in time. We had to call at least 12 times before someone finally picked up the phone. I told them we would be late,and if they could hold the room. The clerk assured me that they would. When we arrived,the key card would not work. They took it,hot som keys on the computer,gave it back. Still didn’t work. When we finally got in,the room was changed from what we booked. We asked why;they didn’t have a good reason. The room also smelled awful. They gave us a different room for the night,smelled a little better. At 10am I went to the front desk and they put us in a much better room (that we originally booked) smelled better,and cleaner. No hair dryer,or ironing board. We also got stuck in their courtyard,by the pool which was not available for use. We had to find a way to escape the courtyard which I won’t explain. The daytime front desk clerk was rude,until I reminded him that We are paying customers. The cleaning and maintenance staff was very polite and professional. I would not stay there again,knowing what I experienced. The first couple days ice machines didn’t work,washing machines were filled with water and smelled very bad;we had to spray air fresheners in the lobby by the washing machines.

There were people hanging around all of the entrances smoking and the room reeked of smoke. I immediately went to the front desk and asked to cancel my reservation and get my money back. The front desk staff said yes and that they refunded it already on their end and I just needed to contact expedia. Well, I immediately contacted expedia from the parking lot and they said they would just be in touch with the hotel and verify the refund. I left to find alternative lodging as it was late and my children and I needed a place to sleep. It's now almost a week later and I still don't have my money refunded, or any promise of refund from expedia. Don't stay at this place unless you like the smell of smoke, having weird high dudes hitting on you in the elevator, and giving away your money for services not rendered.

Couldnt check in, didnt know i had to be 21

Internet sometimes unstable: 3/5 *** Bed comfort/ Pillows/Linens: 5/5 ***** Air Conditioning:5/5 **** Front Desk: 5/5 **** Housekeeping: 5/5 ***** Property (4th floor) is very quiet. Extra points for that. Conveniently located to 285, 141, and 23.

That they didn’t have any hot water and that they canceled my reservation

If it wasn’t for the location and the fact they have a big parking area I would not go back to this place. The only ok to look at area is the front lobby the rest of the property needs overhauling and full renovation if not tear down and rebuilt. The whole place Smelled like weed they have a secured wing which I expected to be a little better but it’s all the same condition old and worn out. If you not in a pinch and have choices avoid this place