Days Inn by Wyndham Suites Fredericksburg

The location was nice, there were good places to eat nearby

The guy at the front desk was very unpleasant. Breakfast was closed over an hour early, none of the dispensing machines worked for breakfast. The cleaning staff was rather intrusive.

The location and cleanliness of the room.

It was difficult being upstairs at the very end as I have a bad knee.

Breakfast was sufficient. No eggs, but it was well stocked with everything else. Room was a suite which was nice and spacious. The king size bed was very comfortable! Bathroom was huge with 2 sinks and spa tub plus a shower.

The bathroom looked clean, but could have been cleaner. Noticed the sink faucets had not been cleaned at all. I used a washcloth with a little bar soap and easily cleaned them myself. Black hairs were on a couple of the towels (we are gray). Spa tub needs to have instructions nearby. There were 2 TVs, in front of bed and one in front of sofa. The one in front of bed did not work.

I liked that I had a laundry room close by since all of our luggage got rained on and our clothes got wet. I needed to use the dryer and we were only a couple of doors down from the laundry room. Very convenient. The shower and tub were nice. I liked the provided shampoo, conditioner, body wash and lotion. They smelled great and seemed like good quality. Odd choice of the lotion in the shower though. My husband mistakenly at first thought it was body wash. He was moisturized well.

It could have been maintained/cleaned better. Our room didn’t smell clean/fresh when we arrived. It was musty and stale smelling. A small trash can was by the pool with trash and standing water. The large trash by the pool didn’t get emptied while we were there. Our room had hair in the bathroom sink and bath tub. There were parts of the toilet that had not been cleaned in quite awhile. The tops of the hinge area on the toilet seat seemed to have been missed in the cleaning. Overall it just needed a more thorough cleaning in the room and property. Our beds did seem clean so that was good. Also don’t even bother serving breakfast if it is that bad. Just junk and after seeing the cleanliness of the property I wasn’t about to eat there.

We stayed in the deluxe king suite for one night. It has 2 queens and a king and is a very nice sized room and very reasonably priced. It is a little far from Main Street but that wasn't really an issue for us. We didn't have trouble finding parking on Main Street. Beds were comfortable, room was clean, and staff was friendly. We will definitely stay here again.

No issues

I have tried communicating with the hotel and so has booking.com and no response which is horrible customer service.

Good location, clean, and comfortable. All new

Nothing