West Plaza Hotel

Location

Nothing

The staff were very friendly, smiley and great to work with. The room was clean, warm and comfortable. The room service and food was delicious. Perfect location for us to get onto the Bluebridge ferry this morning. Thank you for your hospitality we will be back.

We loved everything

Everything Good

But house keeping not good Second don't have microwave in room

Your property is centrally located and close to shops, restaurants, and attractions.

Friendly staff

WiFi didn’t work at all while I was there for work which was a problem. Bedroom windows so dirty almost couldn’t see out of them

Location, not too noisy, good room service

Wish it was a little cheaper

The location was central and meet my needs.

The rooms are rather dated. But the biggest issue I found was the food. I went to the onsite restaurant for dinner last night, bear in mind I had had a long day. I ordered the chickens wings for a starter, and the scotch steak with fries and a side of broccoli for my main. This is the kicker, the entire lot turned up at the same time, starter and main. i asked the young main is this normal here and he replied, yes?! The chicken nibbles were barely cooked, some inedible as the meat was very pink and there was blood by the bone - raw chicken = BAD. But, by the time i had eaten some, and moved to the main the golden fries were soggy, and not hot, the same with the broccoli. And this is what $85.00 get me, not happy.

Leaking shower, smelly pillow, uncomfortable bed and a room in desperate need of a makeover