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7.9 / 10 Guest Rating

West Plaza Hotel

110 Wakefield Street, Wellington, nz

West Plaza Hotel - main view

About the Property

Central Location in Wellington CBD
West Plaza Hotel, situated just a stone's throw away from Te Papa Museum, offers the perfect base to explore the vibrant city of Wellington. With the Town Hall, Convention Centre, and Lambton Quay waterfront nearby, guests can immerse themselves in the local culture and cuisine effortlessly.

Comfortable Rooms with Modern Amenities
The hotel's bright and airy rooms are equipped with flat-screen satellite TV, tea/coffee making facilities, and ironing amenities. The work desk with WiFi access ensures guests can stay connected while enjoying 24-hour room service for added convenience.

Award-Winning Dining Experience
Indulge in a culinary journey at City Dining & Bar, where a seasonal menu of modern New Zealand cuisine awaits. Paired with a selection of boutique New Zealand wines, guests can savor a truly unforgettable dining experience during their stay at West Plaza Hotel.

Book your stay now and experience the best of Wellington at West Plaza Hotel!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note you will be charged a prepayment of the first night after reservation is made. Please note that there is a 2% charge when you pay with a credit card or contactless transaction. Please note that the card and photo ID presented at time of booking, must match the name of the guest stated on the booking confirmation, when checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.9
Very Good2794 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.2
Service8.7
Location8.7
Room Quality7.7
Amenities7.2
Value for Money8.2
Food and Beverage6.7
Overall Experience8.7

Select topics to read reviews

R
Reinhold TheophilusnzNZ
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
T
TainafjFJ
Verified booking
extended_group
Standard Room
Stayed in Jun 20, 2026

"Very good"

10.0

Location

Nothing

Helpful?
G
GardenianzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

The staff were very friendly, smiley and great to work with. The room was clean, warm and comfortable. The room service and food was delicious. Perfect location for us to get onto the Bluebridge ferry this morning. Thank you for your hospitality we will be back.

We loved everything

Helpful?
Z
ZohaibpkPK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

Everything Good

But house keeping not good Second don't have microwave in room

Helpful?
J
JessicanzNZ
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0

Your property is centrally located and close to shops, restaurants, and attractions.

Helpful?
H
Hayley JohnnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Good"

6.0

Friendly staff

WiFi didn’t work at all while I was there for work which was a problem. Bedroom windows so dirty almost couldn’t see out of them

Helpful?
S
SarahnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0

Location, not too noisy, good room service

Wish it was a little cheaper

Helpful?
M
Mr C HarrisonnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Average room, disappointed in the food."

5.0

The location was central and meet my needs.

The rooms are rather dated. But the biggest issue I found was the food. I went to the onsite restaurant for dinner last night, bear in mind I had had a long day. I ordered the chickens wings for a starter, and the scotch steak with fries and a side of broccoli for my main. This is the kicker, the entire lot turned up at the same time, starter and main. i asked the young main is this normal here and he replied, yes?! The chicken nibbles were barely cooked, some inedible as the meat was very pink and there was blood by the bone - raw chicken = BAD. But, by the time i had eaten some, and moved to the main the golden fries were soggy, and not hot, the same with the broccoli. And this is what $85.00 get me, not happy.

Helpful?
M
MosesnzNZ
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?
A
AnnanzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"quite unsatisfactory except for the staff who were pleasant and polite"

4.0

Leaking shower, smelly pillow, uncomfortable bed and a room in desperate need of a makeover

Helpful?