Days Inn by Wyndham Rapid City

Location

Large hair ball behind bathroom door. Bathroom smells like vomit. Breakfast, not much selection. An outside access door broken. Pool cloudy

Comfie beds

Days inn overbooked their rooms (they did not have enough clean rooms to meet their bookings) they sent us to their sister hotel next door, the travel lodge, but used our days inn booking. This hotel was terrible. Stains all over the carpet, thw chair was disgusting, there was hair and crusty food stuck to the table. I had to wear my shoes the whole time. Refused to shower, cuz how can you get clean in a place so dirty? The worst part is they still charged us the rate we were paying at the days inn, which is rated as pleasant (6.7) on booking.com, and we paid that rate for a room that is rated as poor (5.2) on this website. Oh, and there were homeless people who were sleeping in the stairwell of the next door days inn, because apparently the key locks on the back exterior door doesnt work, so i didnt really feel like the stuff in my car was very safe. Never again for either the days inn or the travel lodge.

Location

Breakfast

Didn't have to sleep in the car

I didn't like the fact that the room was dirty and smelled like cigarette smoke. Regardless of being disabled and not being able to walk up and down stairs easily, we were put on the second floor. She tried charging me again for the room when we got there even though I already did an online check-in. There weren't any options for breakfast other than cereal and waffles. No jacuzzi, no towels available to dry off with. I will never stay here again. I paid double of what the room actually was worth. We traveled 5 hours for quality doctor care after having 5 back surgeries and was very disappointed and upset with how everything was.

The gal at the front desk was very good, considering the issues she was left to deal with. No cleaning staff, abundance of rooms not cleaned I would not have blamed her if she had just walked out. SHE WAS A TROOPER

No cleaning staff and the bathroom in the pool room was an absolute mess. The breakfast was a joke all that was available was waffle machine, no butter, fruit, yogurt, juice very disappointing. Hallways were not vacuumed for awhile. The room we were given was was clean and fine but the noise outside was loud and did not stop all night.

Nothing

Had to change both rooms three times rooms smelt like smoke. There was nothing you could eat for breakfast. None of the rooms are clean.

My husband had to clean out the pool. It was so nasty! Our room door didn't lock. Drain didn't work to shower.