Homewood Suites by Hilton Dallas-Lewisville

Very convenient locations. Plenty of stores around.

Need painting

Everywhere was clean the rooms was spacious enough for me and my children. They love this swimming pool and breakfast in the morning. The hotel employees were Great. Definitely will use them again when booking out of town just all of the accommodations were great and as expected.

Family of 8 and we selected the 2 bedroom suite with plenty of room and the pool was great and the hit tub couldve been warmer but all in all it was a really good tine for everyone

Location

Left over good in cabinets and bathtub water would not go down

My stay was very pleasant. The rooms are spacious and well kept. Never had luggage carts available which was a little inconvenient given the length of our stay but the breakfast was nice, the location great.

First room was hot and sitting on 65. The first thing I noticed was what looked like 15 hammer marks on fridge. Asked for another room and AC worked but wouldn’t go off. If turned up to 72 from 65 the heater came on. Had to keep at 65. The room smelled. My daughter thought it smelled like it had been flooded. I spayed often but to no avail. Our pull out sofa was broken. The rooms need maintenance

The property has potential but more of it needs to be updated. The best thing about the hotel was the lobby and the patio/pool/court area. The rooms are outdated, my shower was nasty and had old holes that seem to have been cheaply fixed in the past and were now opening back up. Sooooo much animal hair in this establishment. The cleaning people left my door open after cleaning and when I addressed it the front desk was extremely nonchalant about it. I left around 10 that morning and didn’t return until around 7:30 that evening. The bed was made and everything was restocked which meant they’d been in there but my door was visibly still open when I returned. The area is a great area but I wouldn’t stay there again unless it was remodeled and had better workers in place. Definitely didn’t give the typical Hilton feel.

The overall feel of the hotel was okay, the suite was spacious and had a kitchen, living room, etc. but it seems like they’ve been slacking as far as cleaning and maintenance of the appliances, bedding, and bathroom. The garbage disposal didn’t work, there were fruit flies and other water bugs in the sink drains, and the ice maker in the freezer didn’t work. The bathtub appeared to be in need of a good scrubbing, as well as the bedding having some stains or possibly not have been changed between the previous guest, and myself. The complimentary breakfast was also mediocre at best, and very underwhelming. For the price of the room each night, I would certainly have expected a higher degree of cleanliness and general upkeep to keeping the rooms as nice and comfortable for the guests.

It’s a really old property and desperately needs maintenance and updating. It works for a short stay, but I would choose somewhere else for longer than 1-2 nights.

Service was really good. Condition of the room was dirty (walls, floors and and bathroom door). Bathroom door didnt fully close, but besides that an OK stay