Sofitel Legend Old Cataract Aswan

Tout était exceptionnel: vue sublime, lieu mythique. 4 nuits de rêve passés en famille dans ce magnifique hôtel. Nous avons bénéficié d'un upgrade, ce qui a été formidable. Le personnel absolument adorable, très à l'écoute et cherchant à deviner chacun de nos souhaits. Exceptionnel.

Tout était parfait. nous regrettons que l'hôtel passe dès le 1er main à un autre propriétaire, car il risque de perdre son âme.

Un lieu mythique qui a encore gardé son âme. Tout est un peu vieillot et c'est cela qui fait tout son charme. Le personnel est d'une extrême gentillesse.

Rien. Tout était au-delà du parfait. Je n'ai jamais vu du personnel autant à l'écoute et aussi souriant et serviable. En revanche, très triste que l'hôtel ne reste pas Sofitel et passe à un autre groupe en mai. Tout va changer et je crains que l'ensemble devienne totalement inaccessible

We enjoyed our time here with our family, we had 5 rooms that were incredibly expensive and the price did not match the accommodations. The New building is really dated and worn out, due for a remodel. Our rooms were very large and had beautiful corner views with balconies and views of the Nile, even our bathrooms had spectacular views. The pool area was very nice but the service was slow, getting towels or chairs was a bit of a chore, with the staff sometimes pushing back against our wishes to move chairs and such, not the "yes" answers you'd expect for almost $3,000 per night times 5 rooms! We ate a couple of times in the terrace ans the atmosphere was great but when we requested an extra table to accommodate our party of 8 we were told no, then the manager needed to approve it, then it was done. Again not the type of service you'd expect at a luxury hotel. The old building is very nice and would be perfect if service levels could reach the levels of the setting and building. When arriving youre dropped off a ways from the entrance to the hotel and getting a golf cart to take us to the hotel entrance or the new tower we were staying in was always a long wait and seemed like a chore. Being able to take a felucca ride and a boat ride to the Nubian Village straight from the hotels jetty was super convenient.

Excellent, legendary hotel in Aswan. Beautiful room with stunning views of the Nile and a salon. Food was also excellent. Staff were friendly and went out of their way to ensure our state was perfect.

Localização, estrutura física do Hotel, valorização da História da propriedade, atenção da equipe e amenidades

Frustrante demais a Academia , além de ser concebida de forma errada, 12 máquinas de cardio de excelente qualidade e duas máquinas apenas de musculação muito ruins, um Kinesis que não permite muitos exercícios e um equipamento da TECHNOGYM chamado UNICA, uma estação de biomecanica ruim e sem capacidade de fazer os grupamentos musculares necessários. O Alimentos e Bebidas do Hotel também ficou abaixo do esperado, muito inferior ao Sofitel Nilo Cairo por exemplo que foi excelente, assim como a Academia da unidade da Accor na Capital, que era Conrad.

Absolument tout, l’attention du personnel, l’upgrade, le petit déjeuner, etc etc etc tout était parfait.

Rien

wow, unbelievable athmostphere.