Hampton Inn Sumter

Booked the 1 King Bed Deluxe Room W/ Sofabed Nonsmoking. This title is copied from the hotel's website. MISLEADING TITLE! The room has NO sofabed. In Sept 2024, the room had a chaise lounge (pictured still in April 2026), but our room 212 in March 2026 had NO chaise lounge. So the pictures on the hotel website are also MISLEADING. Instead there was an exercise bike in the room. Austin, the genial desk clerk, personally removed the bike. Then we had to beg Austin for at least another chair. He scrounged one from the next door room, so now our room had just two desk chairs (no lounge, no sofabed, no comfy chair at all--for the most expensive room in the hotel). There was NO desk lamp, meaning one whole wall of desk, tv, and counterspace had no lighting for it. The bathroom sink was cross-plumbed. The shower had sliding doors, but only ONE side opened, the side FURTHEST from the faucet. This meant a cold blast of water on guest in order to turn on and adjust water temp. UNSAFE. There was just one wall hook for clothing in the bathroom, and it was 9 ft high on the wall, between shower and toilet. Not even on the door. Since the handwash pump soap was 3 ft 9 inches away from the cross-plumbed sink, I bought a bar of soap for our use, to avoid dripping water and/or soap on our belongings on that side of the sink's counter. A washcloth became a soap dish. Cleanliness was okay. Drab battleship gray doors and trim were depressing. Go elsewhere. Guess we will despite our Shaw AFB connection.

The breakfast was excellent, the staff was very friendly and professional, the room was very clean and comfortable. I had visited Sumter SC many times but this was the best, looking forward to another visit

Perfection is hard to improve and your hotel was perfect

Friendly staff, comfortable room and great location for attending our event. Great breakfast.

N/A

I Loved It!!!

Nothing