Embassy Suites by Hilton Kansas City International Airport

The staff was very nice and it was clean.

The pictures should be considered false advertisement. I’ve never seen watered down scrambled eggs until we came and stayed here. The breakfast was just absolutely horrible. Everything was cold, hard, and just not fit to eat. One of the elevators ended up breaking down so the 15+ minute wait for the elevator was also an issue. We watched it pass our floor multiple times before finally stopping at our floor. The heat didn’t work in our room and our room was freezing all night, we did call about this and we were told that the boilers weren’t working because it was too hot outside. The experience of our stay was not worth the money we paid.

Room was clean and spacious. Provided breakfast was good and the service was good.

Front desk was highly understaffed had to wait 30 minutes in line to check in. Parking for 2 cars was 35 dollars extra which was not advertised or known before booking, would have went elsewhere if I had known that. Unknown charges from the hotel lobby bar we never went to.

The rooms were great. The pool was disgustingly gross. The water was green and super cloudy and there were no towels.

Just the pool

Clean. Lobby was beautiful and quite comfortable. Excellent staff and the shuttle was on time and took no time at all to get to the airport.

It was all great. Room was clean and very comfortable.