Francisco Grande Hotel and Golf Resort

It’s out of town and the view from the top floors of the tower are awesome . Summertime on the top floor balcony!!!

I have stayed here 3 times and have generally been satisfied. Most recently, the hotel contacted me before my stay to inform me that they were having an intermittent water pressure issue (appreciated). Upon checkin, the desk agent (who was eating lunch behind the desk- not professional) told me again about the issue and rather directly told me not to plan to stay the night and then complain about it the next day. A bit taken back, I asked her if I would be able to shower, just with reduced water pressure. She replied that I would be able to shower without issue and provided instructions for avoiding the water pressure problem. The next morning, I awoke to shower only to find that I just didn't have water beyond a drip from the shower head. I followed their instructions 2-3 times and the issue did not improve the water quantity. Taking a sink/sponge bath is not what i had in mind. I know the issue is beyond their control, but I don't feel like they were honest about the severity of the problem. I really could have done without their condescending comments at check in, as i'm not the kind of person that wants something for nothing. I'm not looking for any compensation, I just hope this place gets their act together because it is a property that has a lot of potential if the proper updates are made to the rooms and furnishings.

Nice 70th feeling

The hotel is clean and has a really good restaurant/bar. The convenience of the restaurant makes this is the place to stay - there aren't a lot of dinner places in Casa Grande. If you are planning to hanging out downtown after hours, it is a little bit of a drive [so would look at a hotel in town]; but be warned there isn't much in town and it closes early. Pool is really nice as well - has golf course as well [though I have not used it] Downsides: There is a dairy/cattle feed lot near by - you can smell it at times The hotel is a little older [up keep is great], I did not have a USB charging station

Loved our stay. The facilities were fantastic. Hotel staff were very accommodating.

Great staff, clean, comfortable, quiet and nice 👍

Not a good stay. For those of us who have been to this "resort", this was very disappointing. As for things that were poor, it's too many to list. Start to finish. Management should indicate to the public as to current conditions of resort amenities, (no golf) and kitchen under renovation. You could see it in the faces of the employees when they have to come back and tell you " we don't have this" or "we ran out of that". Upon check out, two ladies behind the counter didn't even acknowledge my wife and I as we walked out.....Luggage in hand. Probably best they didn't. I may have dumped my bucket. Not sure where the 8 million dollar renovation went, (As listed in your home page), however it would behoove management to focus their attention on customer service for now. Let the public know ahead of time before making a long drive to an iconic establishment.

too far from everything around. not a resort. in middle of desert. will never stay again

The boys soccer teams were on the same floor we were. Screaming, language omg, shutting doors, at midnight. Called and security came up. Still loud and awake at 1:30am with doors opening/closing loudly. Worst night ever! Woken up at 5:30am, yelling we’re are my shorts? Need signs, quiet 🤫 from 9pm-9am.

Great place, great service, good food and drink.