Spark by Hilton Sheridan

Obviously very recently remodeled. Clean, updated

We a little creeped out by the fact there were two doors. One to the hallway inside the hotel and another to the parking lot.

Check in was easy. The property is updated and clean. The beds and bedding was fresh, clean and comfortable. I liked the bathroom products in full size containers rather than individual ones that never get fully used on a short stay.

Clean, comfortable

Nothing

We stayed overnight for a quick trip to Sheridan. The room was clean and comfortable.

Everything is brand new in the inside—which was amazing! It’s a no frills (one shared lobby microwave with burnt food inside) and a bagel bar (spotless and well stocked). The main issue is our room and the outside doors did not consistently lock. As a mother staying alone with young children, it was extremely concerning that I could enter the building through a side door and enter my room without ever needing a key card (doesn’t matter how hard you shut it, they were simply non-functional with no lock mechanism half the time). The staff was fantastic and fixed it every time, but needless to say I didn’t sleep a wink listening out for our safety as it kept spontaneously happening again. Wish we could stay here again, but unfortunately safety is our top need and the property could not deliver despite excellent staff.

Pros: very clean and newly renovated hotel. Beds were comfortable and we overall enjoyed our stay for the price. Cons: our room was on the second floor and there was no elevator. Me and my husband had to lug our suitcases and our kids suitcases up the stairs. The breakfast area was minimal and their apples were bruised. I had to call for extra towels to be delivered to our room and they never brought them. Overall it was an okay experience and it was worth it for the price.

No elevator!

Friendly staff who remembered when i called

Most everything

Made booking in February and they had no reservation for us. They did have an open room

The property lists a pool. There is no pool. Front desk acknowledged it’s an error on the website! The main continental breakfast option is cereal, but yet they were out of milk and didn’t know when they’d get any in. Those two are very disappointing things when traveling with children!!!