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8.8 / 10 Guest Rating

Horizon

Old Orchard, Old Town, Poole, Bournemouth, Christchurch and Poole, England, Poole, gb

Horizon - main view

About the Property

Stunning Harbour Views:
Experience breathtaking harbour views at Horizon, a self-catering accommodation in Poole. Wake up to the serene sight of boats gently gliding across the water, creating the perfect backdrop for your stay.

Modern Amenities:
Enjoy the convenience of free WiFi and parking during your visit. The apartment is equipped with a TV, balcony, and a fully equipped kitchen including a dishwasher and microwave, ensuring a comfortable and hassle-free stay.

Explore Nearby Attractions:
Venture out to discover nearby attractions such as Brownsea Castle and Compton Acres, offering enriching experiences just a few kilometers away from the property. Whether you're a nature enthusiast or history buff, there's something for everyone to enjoy.

Book your stay at Horizon now and indulge in a memorable getaway with stunning views and modern comforts.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Grocery deliveries
Allergy-free room
Outdoor furniture

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property is located in a residential area and guests are asked to refrain from excessive noise. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the full amount of the reservation is due before arrival. Quay Holidays will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you. This property will not accommodate hen, stag or similar parties. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Guests under the age of 18 can only check in with a parent or official guardian.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent28 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the excellent staff.

Categories

Cleanliness8.3
Service9.3
Location8.8
Room Quality8.8
Amenities8.8
Value for Money8.8
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

T
TraceygbGB
Verified booking
family_with_children
Standard Room
Stayed in Sep 10, 2025

"Excellent"

8.0

Good position to access Quay, shops, & bus station

Very noisy outside late at night with people gathering outside and talking. Not very good instructions re parking.

Helpful?
B
BengbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 21, 2025

"Exceptional"

9.0

Staff where we collected the keys were excellent throughout our stay, couldn't have been more helpful.

Very noisy around the property.

Helpful?
D
DarrengbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 17, 2025

"Excellent"

8.0

Great location and well appointed

A problem with the lift on the second night. Less than ideal for people with mobility issues.

Helpful?
V
VeronikaczCZ
Verified booking
family_with_children
Standard Room
Stayed in Aug 16, 2025

"Perfektní"

10.0

Skvělá poloha, prostorný a krásný byt, 2 koupelny

Helpful?
N
NigelgbGB
Verified booking
young couple
Standard Room
Stayed in Jun 16, 2025

"Exceptional"

10.0

Everything location Poole its self can't rate it high enough. Brilliant!!

Nothing

Helpful?
J
JanegbGB
Verified booking
young couple
Standard Room
Stayed in Jun 11, 2025

"Poole holiday"

7.0

Near all amenities

Nice spacious apartment...cleaner needed to do a better cleaning job bed sheets and towels were excellent...carpet needed a good hoovering...they did come back in to hoover ect after showing staff the photos....think hoover was broken!!...lovely staff at office..apartment is lovely thou..good place to be ..monkey world not far and an excellent day out their ..boat trip around island'swould fully recommend all of it ....have fun

Helpful?
M
MrsgbGB
Verified booking
family with young children
Standard Room
Stayed in Jun 8, 2025

"Enjoy staying at Orchard Plaza."

6.0

Excellent communication & customer service from Quay holidays, prior to our arrival, once we had arrived & on departure. The rooms were very spacious, the apartment was furnished to a high standard. Kitchen & bathrooms had everything we needed. Nice gesture of biscuits, snacks, milk sticks, oh and a lovely surprise, bottle of chilled wine in the fridge. Thank you. Reassuring to have a secure parking space, making access, unloading & loading so much easier than a multi-story car park or on the road. Despite being woken by noise outside in the high street, the beds were really comfortable, making it easier to go back to sleep! The towels were super white & fluffy! Nice to have clean tea towels, dishcloth, bin bags, washing up liquid, hand soap, as well as tablets for the dishwasher & washing machine.

It was unfortunate that on both the nights, Fri & Sat that we stayed, late night revelers, I'm guessing a little worst for drink, woke us in the early hours, either singing, shouting or just talking exceptionally loudly. Then unfortunately to be woken again, early Sat morning with what sounded like a group near Sainsbury's arguing & using a lot of foul language. This we could hear, even with the windows closed. The main bedroom floorboards creaked really badly & I felt for the the people possibly below us. The ensuite shower door also needs some attention, it was difficult to close when showering without pulling the door really hard. There was a constant noise coming from the 1st cupboard when you enter the apartment, this increased when you turned the light on in the main bathroom. The freezer is heavily frosted, making it difficult to open the draws. Some of this feedback I realize is out of the control of Quay holidays & having stayed in another apartment previously, although on floor 9 where we had an amazing stay, fantastic views & heard nothing from the high street, so possibly we were just very unfortunate. It wouldn't stop us returning, but possibly not to stay in this apartment if the one on floor 9 is hopefully available.

Helpful?
J
JuliegbGB
Verified booking
family with young children
Standard Room
Stayed in May 3, 2025

"Very good"

8.0
Helpful?
G
GilliangbGB
Verified booking
family with young children
Standard Room
Stayed in Apr 28, 2025

"A luxury break right in the centre of the action. Park the car and forget it!"

9.0

Location was excellent. We were right in the middle of all the action, close to the Quay yet it was quiet with the windows shut. The flat was spotless. It felt and looked very luxurious. We had everything we needed, even down to the welcome pack of goodies and practical bin bags and washing up liquid etc. There was even wine in the fridge! We loved the view and sitting on the balcony when the sun came out. Parking was convenient and secure. We felt very safe.

Maintenance issues which have been reported. Even though it looks great the sofa is obviously old and some bits of the frame are hard to sit on, which could be fixed with a bit of re-upholstery. We boiled under the thinnest duvet, even though it was cool at night. Blankets or a thinner alternative would be helpful.

Helpful?
J
JohngbGB
Verified booking
family with young children
Standard Room
Stayed in Nov 18, 2024

"Superb"

9.0

Everything

Nothing

Helpful?