Holiday Inn Express Boston - Saugus by IHG

Funcionários educadíssimos . Limpeza ótima. Café da manhã condiz com o valor e sempre sendo reposto . Máquina de café 24h para os hóspedes . Muito silencioso . Nenhum problema . Só elogios .

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Nothing special

It’s overpriced. It’s not located on a big property with a lovely front parking lot, trees and attractive entrance. And the entire hotel, parking, lobby, floors and rooms are very dark, grey and unhappy.

I liked that it was close to things .

I kept getting over charged in my card everyday after when everything was paid for I kept getting charged and it put a lot of financial strain on my stay .

It’s been almost a month now and my deposit hasn’t not been released from their end they keep saying it’s my bank, my bank called to resolve the issue and they said it should be resolved from 3/23 till now 4/19. Unprofessional staff.

Jai aimé surtout le café et le petit déjeuner, excellent. c'était propre, calme. Et j'irais probablement sans hésité. Cest un quartier calme et le parking est accessible.

Rien

The breakfast was very good. Food was hot and fresh. Cinnamon rolls were delicious. Room was spacious and comfortable. Hotel was very clean. Staff were nice

It was on a busy road but that’s to be expected being near Boston. Next time I’ll bring earplugs so I can’t hear the traffic noise

I liked that the location was very convenient. Had many restaurants, pharmacies and shopping centers near by, if we needed anything immediate. Plus it was close to the event we were going to assist at the time.

The staff was overall fine, could have been a bit more friendly.

Good location off highway and clean