Holiday Inn Express Boston - Saugus by IHG

Bed was comfortable, room was nice overall. Very clean!

Had a king room on the 3rd floor (Rm. 315) The outlet on the wall in the sink section in the hall, has a very bright white light that is part of the safety feature on the outlet, and basically lit up the whole room, and you can also hear Rt. 1 from the room. I am a very light sleeper and slept just ok between the white light lighting up the room, and hearing the noise until I finally fell asleep at 1 AM. Needless to say I only had about 6 hrs. sleep mainly because of the light. The traffic died down around midnight. Would have been fine if the bright white little light wasn't there or a different safety outlet without a light.

The beds were comfortable, and the staff was nice.

I did not like the hundreds of ants that were all under the sink on the floor and through the bathroom floor. I also did not like that every time my children and I went out the door to get to our car there were people sitting next to the door, smoking cannabis, drinking alcohol and smoking cigarettes. My children had to walk through that every time.

Very clean and peaceful

There wasn’t anything not to like

Camera spaziosa e ben tenuta, moquette dei corridoi integra e pulita, colazione abbastanza completa; zona ricca di ristoranti a poca distanza

Macchina del caffè senza possibilità di scelta se non normale / decaffeinato; comunque in camera c'è la caffettiera con le cialde

Comfortable bed. Helpful staff. Ok breakfast.

The water from the tap was brown. Thank goodness we had our own water with us.

Kathleen at the front desk was excellent. She was accommodating and answered all our questions. Breakfast was good and a great perk!

Didn’t know how to control the thermostat in the room.